Prepaid
What do you need help with?
Using your Prepaid plan
- Select a monthly Prepaid plan and pay in advance for the talk, text and data you would like to use.
- Keep your account topped up each month with enough funds to cover your services and add-ons to keep using your device.
- We’ll send you a text message top-up reminder (no charges apply) before your month is up.
- If you’re late topping up your account, it will take up to 30 minutes before your device will be ready to use again.
- Sign up for convenient automatic top-ups by whatever amount you set to keep your device active.
Note: Our prepaid plans don’t include U.S. or international roaming. Your prepaid service won’t work outside of Canada.
Registrant numbers:
GST / HST (Goods & Services/Harmonized Sales Tax) 889301842
QST (Quebec Sales Tax) 1020045201
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