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Overview

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Select a device to learn how to best take advantage of your service and troubleshoot common problems.

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Help with your bill

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  • How to understand and pay my mobile phone bill
  • What are Bell Mobility's current pay-per-use rates?
  • What are Bell Mobility's current one-time fees?
  • How to make a payment to my account with the MyBell app
  • How to understand my Bell Mobility bill

Device support and troubleshooting

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  • Troubleshooting and repairs for my Bell Mobility phone
  • Troubleshooting voice calls
  • Troubleshooting text, picture and media messaging

Connected Things

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  • Samsung Galaxy Watch smartwatch FAQs
  • Apple Watch smartwatch FAQs
  • Bell Connected Car Plug-in connectivity FAQs
  • Activating Bell Connected Things online
  • Arlo Go FAQs
  • Download an eSIM on a laptop
  • Samsung SmartThings Tracker FAQs

Using your Mobility service

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  • How to use Message Centre voicemail?
  • How to use Call Forwarding on my mobile phone?
  • What are Bell Mobility's long distance rates?
  • How to top up the funds in my prepaid phone account?
  • How to view my Bell Mobility service(s) with the MyBell app

Travelling with your device

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  • What are Bell Mobility's long distance rates?
  • How do I use my 4G or LTE mobile phone outside Canada and how much will it cost?
  • Bell network coverage in Canada
  • What do I need to know about coverage and rates while travelling to the U.S.?

Accessibility

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  • How to set up Mobile Accessibility (Android only)
  • How to exit and re-launch the Mobile Accessibility app (Android only)
See all mobility articles and tutorials 

Most popular articles

  • How to understand my Bell Mobility bill
  • How to pay my mobile phone bill
  • What is the credit limit program?
  • How to top up the funds in my prepaid phone account
  • How to repair my Bell Mobility phone
  • How does Message Centre work?
  • How to manage my mobile data usage
  • Will my mobile phone or smartphone work on the Bell network?
  • How to configure my mobile phone or smartphone for the Bell Mobility 4G network
  • How to reduce data charges on my smartphone when travelling out of the country
  • How to change my mobile rate plan online
  • How to change my Fab Five/Fab Ten list
  • How to replace a lost mobile phone and/or SIM card
  • How to change my mobile phone number
  • What do I need to know about coverage and rates while travelling overseas?
  • What does the manufacturer’s warranty for my Bell Mobility device cover?
  • How to protect my mobile phone with Smart/Phone Care
  • What is the Bell Mobility service agreement?
  • How to change ownership of my mobile phone
  • How to change my address for my Bell Mobility service
  • See more Browse the Knowledge Centre 
See more Browse the Knowledge Centre 

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  • Check your account balance Check your account balance
  • See all the self-serve tasks 
See all the self-serve tasks 

More resources

Self-serve options
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