What do you need help with?
Using your Prepaid plan
- Select a monthly Prepaid plan and pay in advance for the talk, text and data you would like to use.
- Keep your account topped up each month with enough funds to cover your services and add-ons to keep using your device.
- We’ll send you a text message top-up reminder (no charges apply) before your month is up.
- If you’re late topping up your account, it will take up to 30 minutes before your device will be ready to use again.
- Sign up for convenient automatic top-ups by whatever amount you set to keep your device active.
Bell Community forum
Find even more support by searching topics or posting questions in our forum.Visit our community forum Visit our community forum