Getting started with Bell Mobility
Learn how to set up a SIM card, eSIM or Dual SIM.
Activate your prepaid phone and learn about top-up options and how to manage your service.
To finish transferring your phone number from another provider to Bell, please visit bell.ca/numbertransfer or call us at 1 866 412-7048. You’ll need your phone number, SIM card and account number from your previous provider.
Trade in your old device and get a minimum $100 credit.
Get additional coverage and peace of mind, knowing that you don’t have to pay the full replacement value of your device.
Choose from voice, text messaging and data add-ons for U.S. and international travel.
More helpful information
If you haven’t received your order, you can track its status using the order or tracking number sent to you by email.
Learn more about Device Return Option, if you selected it when you ordered your new device.
Get answers to questions about your account, billing or payments.
Get help with troubleshooting, repairs and warranty claims for your device.