Federal Navigation
mybell.bell.ca
EN
ON

Select a language

Select a region

Save my selections
Search
Store Locator

Find a store

Search
Login navigation
Log in / Register
Selected search filter All topics

Knowledge Centre

Articles for "Phones, tablets and Mobile Internet" in Bell Mobility support

Select a device to get customized support.

Not sure which device you have?Update
Show:
Show:

1.How to perform a hard reset when my Apple iPhone 5 is unresponsive

If the Apple iPhone 5 becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to a factory default state.
Important: A hard reset will delete your data, apps and settings.

2.How to use my Samsung Galaxy S4 as a portable Wi-Fi hotspot

You can use your Samsung Galaxy S4 as a portable Wi-Fi hotspot. This lets you share your phone's Internet connection with other devices via Wi-Fi.

Please note: when other devices use your Wi-Fi hotspot, they use data from your mobile service. Charges may apply.

3.How to turn data roaming and data services on/off on my Samsung Galaxy S III

When abroad, data roaming is required to use email, web browsing and other data services. Please note that data roaming charges will apply.

To avoid unwanted roaming charges, you can turn off data roaming. You can also turn off data services altogether. This way, your Samsung Galaxy S III will only transmit data over Wi-Fi.

4.How to clear the cache/cookies on my Samsung Galaxy S4

The cache stores files for faster web browsing. Clearing the cache can help resolve some issues and also save space on the Samsung Galaxy S4. Cookies are files that store information and allow websites to remember your preferences.

5.How to use my Samsung Galaxy S III as a portable Wi-Fi hotspot

You can use your Samsung Galaxy S III as a portable Wi-Fi hotspot. This lets you share your phone's Internet connection with other devices via Wi-Fi.
Please note that you'll be using data from your mobile network and charges may apply.

6.How to change the USB connection options on my Samsung Galaxy S III

You can change the USB settings so that your phone will sync, charge, etc. when connected to a computer.

7.How to perform a hard reset when my Samsung Galaxy S5 is unresponsive

If your Samsung Galaxy S5 becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to the factory default state.

Please note that all of your data, downloaded apps and settings will be erased during the reset. Ensure that any photos, music, documents or other data that you wish to keep is backed up somewhere else, other than on the device itself.

8.How to uninstall apps on my Samsung Galaxy S III

You can uninstall downloaded applications to free up space and memory on the Samsung Galaxy S III.

9.How to clear the cache/cookies on my Samsung Galaxy S III

The cache stores files for faster web browsing. Clearing the cache can help resolve some issues and also save space on the Samsung Galaxy S III. Cookies are files that store information and allow websites to remember your preferences.

10.How to turn data roaming and data services on/off on my Samsung Galaxy S4

When abroad, data roaming is required to use email, web browsing and other data services. Please note that data roaming charges will apply.

To avoid unwanted roaming charges, you can turn off data roaming. You can also turn off data services altogether. This way, your Samsung Galaxy S4 will only transmit data over Wi-Fi.

per page

Are you moving?

Transfer all your Bell services to your new home at once. Use our online form to notify us of your move and we'll call you back to confirm the details.

Fill out the moving form

My articles Info

"Recently viewed articles" automatically lists pages you view. Click "Save to my articles" on an article page to store it under "Saved articles."

Recently viewed articles

Saved articles