Why is Wi-Fi Calling only available on unlimited nationwide calling plans?
With an unlimited nationwide plan, any confusion over charges for calling locations within Canada is eliminated, whether you are calling over Wi-Fi or cellular.
Will I be charged for calls to locations outside of Canada?
Yes, calls outside of Canada will incur toll charges. Also, calling outside of North America requires International Calling to be enabled on your account. International Calling charges are the same over Wi-Fi Calling and the cellular network.
How do I track calls made or received on Wi-Fi?
Login to MyBell and refer to the usage tab. Calls made or received on Wi-Fi will be marked Wi-Fi.
How much data will I use when making a Wi-Fi Call?
Wi-Fi Calling uses approximately 1MB/minute. Data usage charges may apply to Wi-Fi calls made using your Internet service.
Why is Wi-Fi Calling not available when roaming?
At this time Wi-Fi Calling is only available within Canada.