Skip to main content
Personal
Small Business
Medium & Large Business
Bell email
Bell Stores

Bell Stores

Filter store by
Find stores
  • Find a store
  • Book an appointment
ON
FR
Mobility
Home
  • Stores
    • Bell Stores

    • Book an appointment

  • Shop Shop
    • Mobility
        • Why Bell
        • Our network
        • Devices
        • Bring your own device
        • Plans
        • Prepaid
        • Accessories
        • Connected things
        • Promotions
        • Travel
    • Bundles
        • Popular bundles
        • Build your own
        • Promotions
    • TV
      • Fibe TV

        • Why Bell
        • Programming
        • Hardware
        • Fibe TV app
        • 4K
        • Promotions
      • Alt TV

        • Why Bell
        • Hardware
      • Bell Satellite TV

        • Why Bell
        • Programming
        • Hardware
      • What's on

        • Live
        • On demand
        • Premium entertainment
        • Crave
        • Free previews
    • Internet
        • Why Bell
        • Packages
        • Wi-Fi
        • Fibre
        • Features
        • Promotions
    • Home phone
        • Packages
        • Long distance
        • Features
    • Smart Home
      • Smart Home

        • Why Bell
        • Packages
        • Devices
      • Medical Alert

        • Medical Alert service
    • Promotions
    • Mobility

      • Why Bell
      • Our network
      • Devices
      • Bring your own device
      • Plans
      • Prepaid
      • Accessories
      • Connected things
      • Promotions
      • Travel
    • Bundles

      • Popular bundles
      • Build your own
      • Promotions
    • TV

      • Fibe TV
        • Why Bell
        • Programming
        • Hardware
        • Fibe TV app
        • 4K
        • Promotions
      • Alt TV
        • Why Bell
        • Hardware
      • Bell Satellite TV
        • Why Bell
        • Programming
        • Hardware
        • Live
        • On demand
        • Premium entertainment
        • Crave
        • Free previews
    • Internet

      • Why Bell
      • Packages
      • Wi-Fi
      • Fibre
      • Features
      • Promotions
    • Home phone

      • Packages
      • Long distance
      • Features
    • Smart Home

      • Smart Home
        • Why Bell
        • Packages
        • Devices
      • Medical Alert
        • Medical Alert service
    • Promotions

  • Support Support
    • Support overview
    • Billing & Accounts
        • MyBell support
        • Billing
        • Sales & refund policy
        • Security and privacy
        • Glossary
    • Mobility
        • Overview
        • Using my device
        • Rate plans, add-ons and entertainment
        • Network, coverage and travel
        • Repairs & warranties
        • Self-serve options
    • TV
      • Fibe TV

        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view
        • Self-serve options
      • Alt TV

        • Overview
        • Devices
        • Self-serve options
      • Bell Satellite TV

        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view and On Demand
        • Self-serve options
    • Internet
        • Overview
        • Modem and Wi-Fi
        • Bell email
        • Internet security
        • Internet usage
        • Troubleshooting tools
    • Home phone
        • Overview
        • Phone line
        • Long distance and calling cards
        • Calling features
        • Self-serve options
    • Smart Home
    • Support overview

    • Billing & Accounts

        • MyBell support
        • Billing
        • Sales & refund policy
        • Security and privacy
        • Glossary
    • Mobility

      • Bell Mobility
        • Overview
        • Using my device
        • Rate plans, add-ons and entertainment
        • Network, coverage and travel
        • Repairs & warranties
        • Self-serve options
    • TV

      • Fibe TV
        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view
        • Self-serve options
      • Alt TV
        • Overview
        • Devices
        • Self-serve options
      • Bell Satellite TV
        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view and On Demand
        • Self-serve options
    • Internet

      • Overview
      • Modem and Wi-Fi
      • Bell email
      • Internet security
      • Internet usage
      • Troubleshooting tools
    • Home phone

      • Overview
      • Phone line
      • Long distance and calling cards
      • Calling features
      • Self-serve options
    • Smart Home

  • MyBell MyBell
    • My services
    • My bills
    • My profile
    • My services

    • My bills

    • My profile

  • Business
    • Small business services

    • Medium & Large Business

  • Log in / Register
  • 0 Cart
  • Bell email
  • FR
Home
Search bell.ca
Shopping cart 0
Your shopping cart is empty
Dictate your search

Mobility

  • Overview
  • Using my device
  • Rate plans, add-ons and entertainment
  • Network, coverage and travel
  • Repairs & warranties
  • Self-serve options
change selected close

Your current region: Ontario

Change region
change selected close
Your current region: Ontario (change)
Select a region:

Need help?

  • Call us at 1 800 667-0123
  • Other ways to contact us

How to manage PTT contacts and groups using the Corporate Administrator Tool (CAT)

LIMITED WARRANTY – BATTERY FOR BELL FIBRE EQUIPMENT

Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.

My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.

Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:

  • damaged due to: abuse, neglect, misuse, accident, theft, vandalism, force majeure events (e.g. fire, flooding, infestation, freezing, power-surge), overcharging or alteration; improper or unauthorized repair, maintenance, installation, set-up or storage; or accessories, wiring or cabling;
  • merely discharged and can be recharged and returned to service;
  • in Fibre Equipment at a location other than a Bell service address or in a modem or device other than the Fibre Equipment; or
  • not owned by the Purchaser.

Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).

Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.

Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.

More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.

Recycling instructions
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.

April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3

Getting started with the Corporate Administrator Tool – Enterprise customers

As a Bell business customer, you can manage Push-to-talk (PTT) contacts, lists and groups for your organization with the Corporate Administrator Tool (CAT) . It’s quick and easy, and updates are automatically pushed to your Push-to-talk devices.

To access the CAT:

  1. Go to the Bell Business Portal at https://business.bell.ca/corporateselfserve/login.
  2. Log in with your username and password.
  3. Once you’ve signed in, you will see a menu at the top of the page. Click Manage and then click PTT (Corp. Admin. Tool) to access the Corporate Administrator Tool for Push-to-talk service.

    Push-to-talk service
  4. Using the Corporate Administrator Tool, you can:
    • Add and delete external contacts
    • Add and delete sub-lists
    • Add and delete groups
  5. When you’re finished with your changes, close the tool by clicking Exit in the top-right corner of the page.

    click Exit

Don’t know your login information?

If you don’t know your Bell Business Portal login, please contact a Corporate Client Care representative at 1 800 667-0123.

Operating hours:

8 a.m. to 5 p.m. (ET) with 24/7 technical support available

Getting started with the Corporate Administrator Tool – Small business
How to suppress or re-enable PTT Messaging features (PTT 9.0 release)
How to add an external contact
How to delete an external contact
How to add a new sub-list
How to delete a sub-list
How to create a new group
How to delete a group
Getting started with the Corporate Administrator Tool – Enterprise customers

As a Bell business customer, you can manage Push-to-talk (PTT) contacts, lists and groups for your organization with the Corporate Administrator Tool (CAT) . It’s quick and easy, and updates are automatically pushed to your Push-to-talk devices.

To access the CAT:

  1. Go to the Bell Business Portal at https://business.bell.ca/corporateselfserve/login.
  2. Log in with your username and password.
  3. Once you’ve signed in, you will see a menu at the top of the page. Click Manage and then click PTT (Corp. Admin. Tool) to access the Corporate Administrator Tool for Push-to-talk service.

    Push-to-talk service
  4. Using the Corporate Administrator Tool, you can:
    • Add and delete external contacts
    • Add and delete sub-lists
    • Add and delete groups
  5. When you’re finished with your changes, close the tool by clicking Exit in the top-right corner of the page.

    click Exit

Don’t know your login information?

If you don’t know your Bell Business Portal login, please contact a Corporate Client Care representative at 1 800 667-0123.

Operating hours:

8 a.m. to 5 p.m. (ET) with 24/7 technical support available


Getting started with the Corporate Administrator Tool – Small business

As a Bell small business customer, you can manage Push-to-talk (PTT) contacts, lists and groups for your organization in the Corporate Administrator Tool (CAT). It's quick and easy, and updates are automatically pushed to your Push-to-talk devices.

To access the CAT:

  1. Log in to MyBell.
  2. Go to the My Services tab and select the first number at the top of the drop-down list.
  3. Select the My service
  4. Scroll down and under the Manage add-on settings window, select Corporate Administrator Tool.

 

To turn on Talkgroup Scanning:

  1. From the left-hand side of the CAT page, select Master – List Management.
  2. Select the contact that you’d like to manage Talkgroup settings for.
  3. Once the desired contact is located, select View Groups from the right window pane.
  4. Select the checkbox next to Enable Talkgroup Scanning.
  5. Select the checkbox next to the group(s) that need to be added to the user’s scan list.
  6. Select Priority from the drop down menu (if required).
  7. Select Save to save changes.


How to suppress or re-enable PTT Messaging features (PTT 9.0 release)

Integrated messaging, voice message fallback, and location enhancements introduced in PTT 9.0 require a data connection. Standard data charges apply to these features.

If you wish to limit access to these features for users in your organization, you must take steps:

  1. Data Block SOC – prohibits all data usage, except to support Bell PTT voice calls.
  2. Bell PTT Corporate Administration Tool (CAT) – enables customers to permit / prohibit access to Integrated Secure Messaging. This would also disable the voice message fallback feature, since it uses messaging to deliver the voice message.

Note: PTT Location Services cannot be suppressed at this time.

Suppressing Integrated Secure Messaging and Voice Message Fallback using CAT

Admins have the option to turn off the integrated messaging feature using CAT. This will also disable the voice message fallback feature, since it uses messaging to deliver the voice message.

  1. Within the CAT tool, use the search function on the right side to search for the users profile and select the edit button denoted by the icon below.

    61259-EN-screenshot-1
  2. Once the profile is loaded, select the Features tab and scroll down to the Messaging section.

    61259-EN-screenshot-2
  3. Messaging features can be suppressed by selecting None under the Text and Multimedia section.

    61259-EN-screenshot-3


How to add an external contact
  1. In the Push-to-talk Corporate Administrator Tool, click Add External Contact on the left side of the page.

    Add external contact

  2. Enter the contact’s name (max. 30 characters) and 10-digit phone number.

    contact's name

  3. Click Save to save the contact, or click Cancel to discard the changes.


How to delete an external contact
  1. In the Master List, external contacts are displayed with an icon next to the name.
    To delete an external contact, start by clicking on the contact you want to delete.
  2. The Edit External Contact page will appear. Click the Delete icon in the top-right corner.

    Delete icon

  3. A confirmation will appear.


How to add a new sub-list
  1. In the Push-to-talk Corporate Administrator Tool, click Manage Sub-Lists on the left side of the page.

    Manage Sub-Lists

  2. Click Add New Sub-List.

    Add New Sub-List

  3. In the Name field, enter a name for the list.
  4. Click Add Members to assign members to the list. A pop-up window will appear with a list of available contacts.

    Pick Sub-List Members

  5. Select the contacts you want to add to the list, then click Add.
  6. Click Save. Click OK to save the list, or click Cancel to discard the changes.

To delete assigned members

Click the Delete icon to delete the assigned sub-lists.

The deleted members are removed from the “manage members” view and subsequently the total members count decreases.


How to delete a sub-list
  1. In the Push-to-talk Corporate Administrator Tool, click Manage Sub-Lists on the left side of the page.
  2. Click the list you want to delete.
  3. The Sub-List Identity page will appear. Click the Delete icon in the top-right corner. A delete confirmation window is displayed.

    Delete icon

  4. Click Delete to delete the sub-list. A confirmation message is displayed. Click OK to continue, or click Cancel to stop the deletion.


How to create a new group
  1. In the Push-to-talk Corporate Administrator Tool, click Manage Groups on the left side of the page.
  2. Click Add New Group.

    Add New Group

  3. In the Name field, enter a name for the group.
  4. Click Add Individual Members to assign members to the group.
  5. The Pick Individual Group Members window will appear. Select the members you want to add to the group.

    Pick Individual Group Members

  6. Click Add to add the members to the group.
  7. Click Save. Click OK to save the group, or click Cancel to discard the changes.


How to delete a group
  1. In the Push-to-talk Corporate Administrator Tool, click Manage Groups on the left side of the page.
  2. Click the group you want to delete.
  3. The Group Identity page will appear. Click the Delete icon in the top-right corner. A delete confirmation window is displayed.

    Group Identity - delete icon

  4. Click Delete to delete the group. A confirmation message is displayed. Click OK to continue, or click Cancel to stop the deletion.


Was this article useful?

In our ongoing efforts to improve our support section, your opinion is invaluable. Please let us know what we did well or what we can improve about this article.

If you require assistance, please Contact us

250  characters left.

Submit
 

Related articles

Recently viewed articles

Back to top  
Contact us
Find a store

Search

  • Site map
  • Jobs@Bell
  • Customer commitment
  • Register for MyBell
  • About Bell
  • Get Email updates
    Satellite TV and Mobility services
  • BellMedia.ca
  • Accessibility centre

    Privacy Security Legal & regulatory Your rights as a wireless customer The Internet Code Jobs@Bell

    © Bell Canada, 2021. All rights reserved.

    • Follow@Bell

      Follow@Bell_LetsTalk

    © Bell Canada, 2021. All rights reserved.

    Email to a friend

    Where to find my account number?

    One Bill

    Mobility Bill

    One_Bill_EN
    Mob_Bill_EN

    Select a TV service

    • Fibe TV
    • Fibe Alt TV
    • Satellite TV