How can I recycle my old Bell products

Part of the solution is in your hands.

The protection of the environment is a challenge that concerns us all. The actions you take now can make a big difference; such as recycling your old Bell products. Since 2003, Canadians can recycle their mobile phone through the Bell Blue Box program and residents in Quebec can now recycle their TV receivers through a similar program. For other designated electronic products, Bell supports the establishment and the maintenance of provincial recovery programs for different electronics, such as tablets, headsets, computers etc.

To learn how to dispose of your old Bell products in an eco-friendly way, please refer to the following programs sorted by type of devices:

Mobile phones

By returning your mobile phone to Bell via the Bell Trade-in program, you will obtain a certificate equivalent to your phone’s value for use in-store towards the purchase of a new phone or accessories. Phones that are old and/or in bad condition will be deemed as having no value. If your phone has no value, you can choose to recycle it through the Bell Blue Box program.

With the Bell Blue Box program, you can recycle your used mobile phone by returning it to any Bell store or by shipping it by Canada Post free of charge. This program is part of the Canadian Wireless Telecommunications Association’s Recycle My Cell program and provides Canadians with an environmentally responsible way of disposing of their used mobile phones. Bell donates the net proceeds from our mobile phone recovery programs to a partner in the Bell Let’s Talk mental health initiative.

For details, please visit the Bell Trade-in program and the Bell Blue Box program pages.

TV receivers (Satellite and Fibe)

Choose from three fast and simple ways to return your TV receiver:

For rental receivers or those still under warranty:

• Simply contact Bell customer service to coordinate the return of your receiver at 1 888 759-3474 for Bell Satellite TV or 1 866 797-8686 for Bell Fibe TV. Returned TV receivers are either refurbished and reused, or recycled.

For purchased TV receivers:

• Québec residents can recycle purchased TV receivers by sending them back to us free of charge through Canada Post . Visit the Bell TV recycling program page for details.
• Customers in all other provinces can recycle purchased TV receivers through Bell-supported provincial recycling programs. See the “Other electronic equipment” section below for more information.

Modems

Rented Bell modems that are returned are also managed in an environmentally responsible way. Returned modems are reconditioned for reuse or recycled if they are in poor condition. To return your modem, please see our Returning your modem page.

Modems batteries

Batteries owned by Bell:
Please call 310-BELL (2355) for instructions on recycling the battery.

Purchased batteries:
Bell supports provincial battery recycling programs by remitting Environmental Handling Fee. Please visit the Call2recycle website to find a drop-off location that will accept your battery.

Other electronic equipment

For all other equipment, Bell supports provincial recycling programs by remitting Environmental Handling Fees (EHF) for designated electronic products, such as PC tablets, headsets, TV receivers and mobile phones. These fees are administered by provincially approved recycling programs and are used for responsible recycling of end-of-life electronics. You may return your electronics by using the provincially approved recycling programs.

The table below presents a summary of the environmental recycling fee that Bell remits in each province. For more information on the designated products, the programs or recycling depot locations, please visit recyclemyelectronics.ca.