Skip to main content
Mobility
Log in / Register
Your current region:   Ontario
Select your province or territory below:
Close province setting

How to use call forwarding on my Samsung smartphone

Go to Mobility support

Step 1 of 12

Swipe up or down to view the apps.

Swipe up or down to view Apps.Swipe up or down to view Apps.

Step 2 of 12

Touch Phone.

Touch Phone.Touch Phone.

Step 3 of 12

Touch the Menu icon.

Touch the Menu icon.Touch the Menu icon.

Step 4 of 12

Touch Settings.

Touch Settings.Touch Settings.

Step 5 of 12

Scroll to and touch More settings or Supplementary services.

Scroll to and touch More settings.Scroll to and touch More settings.

Step 6 of 12

Touch Call forwarding.

Touch Call forwarding.Touch Call forwarding.

Step 7 of 12

Touch the desired call forwarding option (e.g., Forward when busy).

Touch the desired call forwarding option (e.g., Forward when busy).Touch the desired call forwarding option (e.g., Forward when busy).

Step 8 of 12

Enter the phone number.

Enter the phone number.Enter the phone number.

Step 9 of 12

Touch ENABLE.

Touch ENABLE.Touch ENABLE.

Step 10 of 12

Call forwarding has been set up.
To disable call forwarding, touch the desired call forwarding option.

Call forwarding has been set up.To disable call forwarding, touch the desired call forwarding option.Call forwarding has been set up.To disable call forwarding, touch the desired call forwarding option.

Step 11 of 12

Touch DISABLE.

Touch DISABLE.Touch DISABLE.

Step 12 of 12

Call forwarding has been disabled.

Call forwarding has been disabled.Call forwarding has been disabled.
  1. Swipe up or down to view the apps.
  2. Touch Phone.
  3. Touch the Menu icon.
  4. Touch Settings.
  5. Scroll to and touch More settings or Supplementary services.
  6. Touch Call forwarding.
  7. Touch the desired call forwarding option (e.g., Forward when busy).
  8. Enter the phone number.
  9. Touch ENABLE.
  10. Call forwarding has been set up.
    To disable call forwarding, touch the desired call forwarding option.
  11. Touch DISABLE.
  12. Call forwarding has been disabled.
Applicable to:
Samsung Galaxy S series (S7 and higher), A series (A5 and higher), Note series (Note9 and higher), XCover4, XCover 6 Pro, J3, Z Flip series, FE series.