How to reset the network settings on my Motorola smartphone

Go to Mobility support

Step 1 of 9

Swipe up to view the apps.

Swipe up to view Apps.Swipe up to view Apps.

Images may not be exactly as shown.

Step 2 of 9

Touch Settings.

Touch Settings.Touch Settings.

Images may not be exactly as shown.

Step 3 of 9

Scroll to and touch System.

Scroll to and touch System.Scroll to and touch System.

Images may not be exactly as shown.

Step 4 of 9

Touch Advanced.

Touch Advanced.

Images may not be exactly as shown.

Step 5 of 9

Touch Reset options.

Touch Reset options.Touch Reset options.

Images may not be exactly as shown.

Step 6 of 9

Touch Reset Wi-Fi, mobile & Bluetooth.

Touch Reset Wi-Fi, mobile & Bluetooth.Touch Reset Wi-Fi, mobile & Bluetooth.

Images may not be exactly as shown.

Step 7 of 9

Touch RESET SETTINGS.

Touch RESET SETTINGS.Touch RESET SETTINGS.

Images may not be exactly as shown.

Step 8 of 9

Touch RESET SETTINGS.

Touch RESET SETTINGS.Touch RESET SETTINGS.

Images may not be exactly as shown.

Step 9 of 9

The network settings have been reset.

The network settings have been reset.

Images may not be exactly as shown.

  1. Swipe up to view the apps.
  2. Touch Settings.
  3. Scroll to and touch System.
  4. Touch Advanced.
  5. Touch Reset options.
  6. Touch Reset Wi-Fi, mobile & Bluetooth.
  7. Touch RESET SETTINGS.
  8. Touch RESET SETTINGS.
  9. The network settings have been reset.
Applicable to:
Moto Edge +, E5, E6, E, Z3, G6, G7 Play, One Vision, One Hyper, G Fast, G Pure, One Ace 5G.