Learning about and managing my Huawei smartphone

1. Before resetting your phone, turn it off and then on again. This may solve the problem. If your phone doesnʼt turn on, follow these steps to perform a hard reset.
   Note: You must press power for 3 seconds to power down.
2. Press and hold the Volume up and Power buttons until the EMUI logo appears on the screen.
3. Select Factory reset by using the Volume buttons to scroll and the Power button to select.
4. Type the word Yes and then select Factory reset.
5. Select Reboot system now.
6. The phone will now wipe all contents and then reboot to the initial setup screen.

1. Touch Settings.
2. Touch Storage.
3. The storage information is displayed.

1. Touch Settings.
2. Touch About phone.
3. Scroll to and touch Status.
4. Touch Network.
5. The phone number is displayed.

1. Locate the SIM card slot on your device
2. Insert the SIM removal tool (included in the box the phone came in) and push to eject the SIM card tray.
3. Remove the SIM card tray.
4. Insert the SIM card into the SIM card tray.
5. Re-insert the SIM card tray and push until it clicks into place.

Bell makes sure you get software updates from your device manufacturer, so you have the latest security and performance improvements.

In your device settings, you can see the software version you’re running, check for updates and set up automatic updates (if available).

Before you update

It can take some time to install updates, so make sure your device is:

• Charged or plugged in
• Connected to Wi-Fi

Note: steps may vary by model. If you need further assistance, please contact Huawei.

To check your software version:

1. Select Settings.
2. Scroll to and select System.
3. Select About Phone.
4. The software version is displayed.

To update your software:

1. Select Settings.
2. Scroll to and select System.
3. Select Software Update.

The device will automatically check for updates. If an update is available, follow the onscreen prompts to install it.