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How to reset the network settings on my HTC smartphone

Go to Mobility support

Step 1 of 7

Touch Apps.

Touch Apps.Touch Apps.

Step 2 of 7

Touch Settings.

Touch Settings.Touch Settings.

Step 3 of 7

Scroll to and touch Backup & reset.

Scroll to and touch Backup & reset.Scroll to and touch Backup & reset.

Step 4 of 7

Touch Network settings reset.

Touch Network settings reset.Touch Network settings reset.

Step 5 of 7

Touch RESET SETTINGS.

Touch RESET SETTINGS.Touch RESET SETTINGS.

Step 6 of 7

Touch RESET SETTINGS.

Touch RESET SETTINGS.Touch RESET SETTINGS.

Step 7 of 7

The network settings have been reset.

The network settings have been reset.
  1. Touch Apps.
  2. Touch Settings.
  3. Scroll to and touch Backup & reset.
  4. Touch Network settings reset.
  5. Touch RESET SETTINGS.
  6. Touch RESET SETTINGS.
  7. The network settings have been reset.
Applicable to:
HTC One M8, M9, 10, Desire 626s.