Share plans

About your Share Group

You can manage your share group online in MyBell and in the MyBell app. You can share your plan with other subscribers on your account, as well as add more data and add new subscribers.

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How to access

Online

After you log in to MyBell, you will be redirected to the My services page.

Here, you can manage who subscribes to your share group. Just click the drop-down arrow associated with the phone number you want to view. Then, from the list of options, select Manage my share group.

You will be taken to the My share group tab, which features a summary of your share group, including all the share group subscribers and the amount of data being shared. In this tab, you can add subscribers to your share group, add data to an existing subscriber’s share group plan, and view the details of your share group subscribers.

In the app

1. Log in to the MyBell app.
2. From the My services page, select one of the subscribers that are part of a share group.
3. From the Mobility overview page, scroll down to Manage Mobility and select Share group.
4. On the Share group page, you can view the total amount of data your share group has, as well as the amount each member contributes to the group. You can also change the rate plan of each member by selecting the nickname or phone number.

Create a Share Group

To create a share group, you must first add a share group subscriber. To get started, simply:

1. Click the Create a share group button
2. Choose the phone number of the person you’d like to make a share group subscriber.
3. Select a shareable plan for the subscriber.
4. Add features and data to the subscriber’s plan.
5. Choose the plan’s activation date.
6. Review subscriber information and confirm.

You will then be returned to the original page, where you can add additional subscribers to your share group.

Note: subscribers with a pending hardware upgrade cannot join a share group until the hardware upgrade is complete.

Add a Member

If you have already created a share group and want to add a subscriber to it, simply click Add to share group. You will then be asked to:

1. Select a shareable plan for the subscriber
2. Add features and data to the subscriber’s plan
3. Choose the plan’s activation date
4. Review subscriber information and confirm

Remove a Member from Share Group

In order to remove a share group subscriber, choose the phone number from My services and click Change my rate plan.

On the Change rate plan page, simply pick a non shareable plan to remove the subscriber from the share group.