What is the Wireless Home Internet service from Bell?
Wireless Home Internet brings Internet connectivity to a select number of rural communities in Ontario and Québec through our wireless network (cell towers). Our technician will install a small antenna outside your home that will connect to the wireless network. We will also install a Home Hub 2000 or 3000 modem inside your home so that you can enjoy the best Wi-Fi technology.
What speeds does Bell Wireless Home Internet provide?
The service provides download speeds of up to 25 Mbps and upload speeds of up to 1 Mbps. The actual speed you experience will vary depending on a number of factors:
- Trees and other obstacles in and out of your home
- Equipment installed in your home (for example, the processing power of your computer may impact your upload and download speeds)
- Number of devices in your home that are connected to the Internet
- Age and configuration of device connected to the Internet
Is Bell Wireless Home Internet mobile?
No, the service is not mobile nor portable, and you cannot move it to a different location than where it is installed.
If I move, can I take the Bell Wireless Home Internet service with me?
Yes. Please call 310-BELL (2355) and follow the prompts to find out if your new address qualifies for service. Please have the wireless phone number of your service available when you call.
Is Wi-Fi included with Bell Wireless Home Internet service?
Yes, each installation includes the Home Hub 2000 or 3000 modem.
Do you offer static IP addresses with Wireless Home Internet?
We don’t offer static IP addresses with our Wireless Home Internet service.
What type of support is available for Bell Wireless Home Internet?
For technical support and account inquiries, please contact us at 310-BELL (2355) and follow the prompts.You can also use the contact number provided when you ordered your service.
Note: please have the mobile number assigned to your Wireless Home Internet Service when you call.
Before you contact us for technical support, please follow these two steps, which may resolve many issues:
- Reboot your Power over Ethernet (PoE) adapter by unplugging the power cable, waiting 10 seconds, then plugging the power cable back in.
- Wait one minute, and then restart your Home Hub modem by unplugging the power cable, waiting 10 seconds, then plugging the power cable back in.