Troubleshooting tools and help
Satellite TV troubleshooting tools
Programming your remote control
Get step-by-step instructions to set up your Satellite TV remote control.
Synchronize programming
If channels you subscribe to are missing, use this tool to automatically synchronize channels and restore access.
Help with channels
Easily find all of your favourite channels by name or number.
Need more help?
Tell us what you need help with.
We suggest:
Missing channels
This tool will:
- Restore access to channels you're subscribed to
- Automatically synchronize all your channels for you
We suggest:
Remote control issues
This support page will:
- Explain how to use your specific remote to control your receiver, TV or other device
- Provide instructions for changing the batteries in your remote
We suggest:
Error codes
This support article will:
- Identify the error code you’re seeing
- Explain how to resolve the problem
We suggest:
Streaming services
This support page will:
- Help you find a premium channel or free preview of premium content
- Provide tips for viewing Crave, On Demand and Pay-per-view content
We suggest:
Satellite TV support
Visit the Satellite TV support section for more hints, tips and troubleshooting articles.
