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How to perform a hard reset when my Samsung Galaxy Tab A is unresponsive

Samsung Galaxy Tab A (Android)

Steps to follow: 9
  • Before resetting your tablet, turn it off and then on again. This may fix some issues. If your tablet won't turn off, follow the steps below.
  • Press and hold Volume up, Home and Power buttons until the Samsung logo appears on the screen.
  • Scroll to wipe data/factory reset by pressing the Volume down button.
  • Press the Power button.
  • Scroll to Yes -- delete all user data by pressing the Volume down button.
  • Press the Power button.
  • The tablet will now wipe all contents.
  • Press the Power button.
  • The Samsung Galaxy Tab A will now reboot to the initial setup screen.

1. Before resetting your tablet, turn it off and then on again. This may fix some issues. If your tablet won't turn off, follow the steps below.

Illustration of this step

If your Samsung Galaxy Tab A becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to the factory default state.

Please note that all of your data, downloaded apps and settings will be erased during the reset. Ensure that any photos, music, documents or other data that you wish to keep is backed up somewhere else, other than on the device itself.

2. Press and hold Volume up, Home and Power buttons until the Samsung logo appears on the screen.

Illustration of this step

If your Samsung Galaxy Tab A becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to the factory default state.

Please note that all of your data, downloaded apps and settings will be erased during the reset. Ensure that any photos, music, documents or other data that you wish to keep is backed up somewhere else, other than on the device itself.

3. Scroll to wipe data/factory reset by pressing the Volume down button.

Illustration of this step

If your Samsung Galaxy Tab A becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to the factory default state.

Please note that all of your data, downloaded apps and settings will be erased during the reset. Ensure that any photos, music, documents or other data that you wish to keep is backed up somewhere else, other than on the device itself.

4. Press the Power button.

Illustration of this step

If your Samsung Galaxy Tab A becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to the factory default state.

Please note that all of your data, downloaded apps and settings will be erased during the reset. Ensure that any photos, music, documents or other data that you wish to keep is backed up somewhere else, other than on the device itself.

5. Scroll to Yes -- delete all user data by pressing the Volume down button.

Illustration of this step

If your Samsung Galaxy Tab A becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to the factory default state.

Please note that all of your data, downloaded apps and settings will be erased during the reset. Ensure that any photos, music, documents or other data that you wish to keep is backed up somewhere else, other than on the device itself.

6. Press the Power button.

Illustration of this step

If your Samsung Galaxy Tab A becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to the factory default state.

Please note that all of your data, downloaded apps and settings will be erased during the reset. Ensure that any photos, music, documents or other data that you wish to keep is backed up somewhere else, other than on the device itself.

7. The tablet will now wipe all contents.

Illustration of this step

If your Samsung Galaxy Tab A becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to the factory default state.

Please note that all of your data, downloaded apps and settings will be erased during the reset. Ensure that any photos, music, documents or other data that you wish to keep is backed up somewhere else, other than on the device itself.

8. Press the Power button.

Illustration of this step

If your Samsung Galaxy Tab A becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to the factory default state.

Please note that all of your data, downloaded apps and settings will be erased during the reset. Ensure that any photos, music, documents or other data that you wish to keep is backed up somewhere else, other than on the device itself.

9. The Samsung Galaxy Tab A will now reboot to the initial setup screen.

Illustration of this step

If your Samsung Galaxy Tab A becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to the factory default state.

Please note that all of your data, downloaded apps and settings will be erased during the reset. Ensure that any photos, music, documents or other data that you wish to keep is backed up somewhere else, other than on the device itself.

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