Bell Mobility provides 5G, 4G/LTE, 3G/HSPA and GSM coverage in the U.S.
Your current region: Ontario
Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.
My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.
Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:
Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).
Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.
Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.
More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.
April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3
Bell Mobility provides 5G, 4G/LTE, 3G/HSPA and GSM coverage in the U.S.
5G roaming is now available in the U.S. on select 5G phones.
Frequently asked questions
Q: Where is 5G roaming coverage available?
A: 5G Roaming is currently available in the U.S. Check available coverage.
Q: What phones support 5G roaming?
A: iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, and iPhone 12 Mini with operating on iOS 14.5 or higher. More phones coming soon.
If you subscribe to a U.S. roaming rate plan or bundle:
Any calls you make or receive while in the U.S. will be subtracted from the minutes included in your plan or bundle. With your plan or bundle, you can make calls within the U.S., to Canada and to any international destination.
If you use more minutes than are included, the additional per-minute rate will depend on your plan or bundle.
Find the per-minute rates for Travel USA bundles.
If you do not subscribe to a U.S. roaming rate plan or bundle:
Any calls you make or receive while in the U.S. will be billed at a rate of $1.99 per minute (plus applicable taxes) regardless of calling destination.
If you travel to the U.S. frequently, you may want to consider a Travel USA bundle.
All charges will appear on your Bell Mobility invoice in Canadian funds.
Roaming is not available on Prepaid plans.
When you send a text message from the U.S., you'll be charged $0.99 for each message sent.* Text messages you send in the U.S. are pay-per-use and are not included in your rate plan. Text messages you receive in the U.S. are charged the same way they are when you’re in Canada (i.e., messages included in your bundle are free and messages outside your bundle are $0.20 each).
*Premium text message charges are extra.
Note: roaming is not available on Prepaid plans.
Through our trusted partners, Bell lets you use your mobile phone, smartphone, or Connection card/Turbo Stick for email and Internet in the U.S. Data usage while travelling in the U.S. is not included in your rate plan. U.S. roaming rates vary depending on your device.
|Smartphone or Connection card/Turbo Stick||$6/MB**|
|Mobile phone (using Mobile Browser)||$6/MB**|
** Pay-per-use data rates for roaming in the United States may vary and are subject to change without notice. Usage will be rounded to the nearest KB for every data session.
For customer support when travelling in the U.S., call *611 free from your mobile phone or 1 800 667-ROAM (7626) free from any phone.
Save on U.S. roaming by adding a travel feature to your Bell Mobility rate plan. You can sign up for as little as 30 days at a time. Just contact us before you leave.
Choose one or a combination of add-ons to suit your needs:
Bell has agreements with trusted partners, giving you access to a vast wireless coverage area in the U.S., including extensive 3G coverage.
When roaming, your phone will automatically connect to one of our partner networks. When you return to Canada, your phone will reconnect to the Bell network. In both cases, it can take up to 5 minutes to establish a connection.
When you're travelling in the U.S., making a phone call is as simple as dialling from home. Simply dial 1 + area code + the 7-digit number and press SEND to complete your call. You'll be billed the U.S. voice roaming airtime rate.
You can automatically receive calls when you travel anywhere in the U.S. if you're in an area where wireless coverage is available. When you receive a call, you'll be billed the U.S. airtime rate.
For customer support when travelling in the U.S., call or *611 free from your mobile phone or 1 800 667-ROAM (7626) free from any phone.