How to make or locate a payment on my Bell One Bill

View your bill

To view your current and past bills, you can log in to MyBell or the MyBell app on your mobile device.

How to view your bill in MyBell

How to view your bill in the MyBell app

Payments should be received within 30 days of your bill date to avoid late payment charges.


Credit card payment

Pay your bill quickly and easily using a credit card in MyBell or the MyBell app on your mobile device.

  • We accept Visa, Mastercard and American Express.
  • Allow up to 24 hours for credit card payments.

View step-by-step instructions


Debit payment

Pay online by making a debit card payment through your bank.

  • Provide the correct account number found on your One Bill and customer ID # to make a payment.
  • Customer ID # must be 14 digits with ZZZ in the middle.

View step-by-step instructions


Cash or cheque

Cash

You can pay your bill by cash at most banks and financial institutions.

  • Your original bill is required.
  • Administrative fees may apply.

Cheque

If you're paying by cheque, you can mail your payment to:

Bell Canada
P.O. Box 9000, Don Mills station
North York, ON
M3C 2X7
Bell Canada
P.O. Box 8712, Centre-ville station
Montréal, QC
H3C 3P6
Bell Canada
P.O. Box 5490
Terminal station
Vancouver, BC V6B 6L1

Pre-authorized chequing plan

The most convenient way to pay is by pre-authorized payment from your bank account. Your bill will be automatically paid on time, every time. This will save you time, postage and late fees.

How it works
  • You'll continue to receive monthly statements (paper or electronic) detailing all charges.
  • The total amount due is deducted automatically from your bank account every month, 18 days after your statement billing date.
How to sign up

You can sign up online in minutes. All you’ll need is your banking information, a MyBell profile, and a recent One Bill.

It takes one to two bill cycles to set up in the system.

NOTE: Your financial information is 100% secure.

If you ever want to change your payment information or cancel your automatic payments, you can make changes quickly and easily online.

Pre-authorized credit card plan

You can set up regular pre-authorized payments from the card of your choice.

With our pre-authorized credit card program, your bill will be paid automatically – on time, every time.

How it works
  • Each month, we automatically charge the total amount of your monthly bill to the credit card you have provided.
  • Your credit card will be charged within seven business days after the bill date.

Changes and cancellations

You can make changes to your pre-authorized credit card plan by logging into MyBell. You or Bell can cancel your pre-authorized payment agreement at any time, with proper notification.

  • Upon termination, any balance owing must be paid directly to Bell.
  • Cancelling your pre-authorized payments does not cancel your Bell services and you are responsible for any past, present or future amounts owing.
  • It is your responsibility to ensure that the credit card information you provide us is up to date and accurate. If your credit card expires while you are subscribed to the pre-authorized credit card plan, you must notify us right away to keep your account in good standing.
  • Please allow 10 to 15 days for us to process your agreement or update.

Accepted credit cards:

  • Visa
  • Master Card
  • American Express
Note: prepaid and debit versions are not accepted.

Locating a payment

To search efficiently, it helps to have the exact amount paid and date of the payment.

In the payment history, you can see the payments we received from you. If you’re unable to locate a particular payment, please contact your financial institution or credit card company.