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What are apps on Fibe TV and how do I use them?

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Support

Get help with your Fibe TV and Fibe Internet services right on your Fibe TV receiver.

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Fibe TV app

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Get information on how to use the Fibe TV app to access your Fibe TV channels from your smartphone, tablet and streaming devices.

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Crave

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Access Crave from your Fibe TV receiver.

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Netflix

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Access Netflix from your Fibe TV receiver.

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YouTube

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Access YouTube from your Fibe TV 4K Whole Home

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Prime Video

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Access Prime Video from your Fibe TV 4K Whole Home PVR.

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Hayu

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Access Hayu from your Fibe TV 4K Whole Home PVR.

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Holiday Countdown (available seasonally)

Watch Santa’s journey on Christmas Eve, play a variety of festive games, sing holiday karaoke tunes and much more.

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Stingray Music

The Stingray Music app, only available on Fibe TV, lets you access all your favourite stations through an easy-to-use menu. You can browse stations by genre, see a list of recently played songs, display album cover art, and get detailed information on the artists and songs you’re listening to.

To start using applications on Fibe TV, follow these simple steps:

  1. Press the Interactive TV or Apps button, depending on your remote control.
  2. Scroll sideways to find the app you want.
  3. Press SELECT and follow the on-screen directions.

NOTE: Some applications require additional setup steps.

To navigate within the Apps tab, use the up/down/left/right/select buttons on your Fibe TV remote control.

You get the apps at no extra charge when you subscribe to Fibe TV, but using the app will count towards your Internet usage at the same download and upload rates as using the Internet on your computer.

To track and estimate your Internet usage, visit bell.ca/myinternetusage.

Learn more about the Internet usage of Fibe TV apps.

Your TV may not be on the right input setting if you see the following on your TV screen:

  • Blue screen
  • Snowy screen
  • Black screen
  • "No signal" message

To change the input of your TV:

Note: If you have access to the back of your TV, you can check where the cable that’s coming from the Bell TV receiver is inserted to determine what the input is called.

HDMI Component RCA Coaxial

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  1. Make sure your TV and your satellite TV receiver are turned on (a green or blue light will be lit on the front panel of the receiver).
  2. Using your TV’s original remote control, press the INPUT or SOURCE key repeatedly, pausing two seconds between presses, to cycle through all the inputs of your TV.
    Note: Some TV manufacturers call the key TV/VIDEO or MODE.
  3. Stop pressing the INPUT key when the picture comes back.
  4. If cycling through the inputs does not restore the picture, try tuning your TV to channel 3, 4, 60 and then 73.
    Note: This step only works if your TV is connected to the satellite TV receiver with a coaxial cable.

If you are still getting a blue or snowy screen after trying to change the inputs and the channels, please contact us for more help.

Bell Community forum

Find even more support by searching topics or posting questions in our forum.

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