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How to program my Bell Satellite TV remote control

Select your remote:

slim_remote
Slim remote (9500, 7500, 6500 only)
Satellite_TV_remote
Satellite TV remote (6500 and all other receivers)

LIMITED WARRANTY – BATTERY FOR BELL FIBRE EQUIPMENT

Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.

My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.

Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:

  • damaged due to: abuse, neglect, misuse, accident, theft, vandalism, force majeure events (e.g. fire, flooding, infestation, freezing, power-surge), overcharging or alteration; improper or unauthorized repair, maintenance, installation, set-up or storage; or accessories, wiring or cabling;
  • merely discharged and can be recharged and returned to service;
  • in Fibre Equipment at a location other than a Bell service address or in a modem or device other than the Fibre Equipment; or
  • not owned by the Purchaser.

Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).

Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.

Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.

More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.

Recycling instructions
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.

April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3

Slim remote (9500, 7500, and 6500 only)
Satellite TV remote (6500 and all other receivers)
Replacing the batteries in your remote control

Replacing the batteries in your remote control

Check that the batteries in the remote are correctly inserted, or replace them. Your remote batteries may be weak and need replacing if you have to press the POWER button more than once to turn your Bell Satellite TV receiver on or off, or if you have to move closer to the receiver for the remote to work.

To replace the batteries in your remote:

  1. Remove the battery cover on the back of your remote.
  2. Remove and safely discard the old batteries.
  3. Insert fresh AAA-size batteries following the diagram in the battery compartment.
  4. Replace the cover.

Tips on replacing remote batteries:

The remote control uses AAA batteries.

When installing or replacing batteries:

  • Be sure to remove all the old batteries. Never mix new and old batteries.
  • Make sure that all the batteries being used are of the same kind (never mix Alkaline, Lithium, NI-MH or Ni-Cd rechargeable batteries with each other).
  • When installing new batteries, be sure to match the plus (+) ends of the batteries with the orientation as shown inside the remote.

If you have replaced the batteries and have tried to program your remote and you are still unsuccessful. You may need to replace your remote. Learn how.

Slim remote (9500, 7500, and 6500 only)

Before you begin, make sure the batteries are charged and remove obstructions between your remote and the receiver. Learn more

To operate your Whole Home PVR or receiver

If you find that your Bell Satellite TV remote is not controlling your receiver properly, or if you recently purchased a replacement remote, follow these steps to program it.

  1. Press and hold the options button for three seconds until the green light blinks twice.
  2. Enter 0006 on your remote keypad (for satellite receivers). The green tv light will flash twice again and your remote will now operate your satellite receiver.

Note: If that does not solve the issue, you may need to reset the frequency by following the next few steps.

  1. Press SYSTEM INFO on the front of the receiver.
  2. On your remote, press and hold options for a minimum of three seconds until the green tv light flashes twice.
  3. On your remote keypad, enter any number between 1 and 16. (Enter two digits, such as 01, 02, 03 and so on.) Press select. The green tv light should flash twice. This will reset the frequency the remote uses to communicate with the receiver.
  4. Press Select.
  5. Press Record (rec). The remote address field on the System Info screen will display the number you selected.
  6. Select Done. You will now be able to control the Bell Satellite TV receiver.

To operate your TV

  1. Locate the remote programming code (PDF 77.73 KB) for your TV.
  2. Turn on your TV and your Satellite TV receiver.
  3. Press and hold the options button for three seconds until the green light blinks twice.
  4. Enter the four-digit code for your TV’s brand (or code 0001 to search all brands).
    • If correct, the green light blinks twice.
    • If incorrect, it lights up for two seconds. Try again.
    • If no code was entered within 10 seconds, you need to start over.
  5. Press and hold the Power button until your TV turns off.

Note: This could take up to five minutes (or up to 15 minutes if searching all brands). The green light will slowly blink as the remote cycles through the codes.

  1. Let go of the power button and press select. The green light will blink twice.

If the green light blinks five times, a match wasn’t found. Please start again using code 0001 to search all brands.
Should you need to replace your remote, you can get one online.

View our Satellite TV remote controls


Satellite TV remote (6500 and all other receivers)

Before you begin, make sure the batteries are charged and remove obstructions between your remote and the receiver. Learn more 

To operate your receiver

If you find that your Bell Satellite TV remote is not controlling your receiver properly, or if you recently purchased a replacement remote, follow these steps to program it.

Important: If you have a UHF remote (check the bottom of your remote), you first need to install the UHF antenna provided by Bell into its port on the back of your receiver.

  1. Press SYS INFO on the front of the receiver.
  2. Press and hold SAT until SAT, TV, AUX and VCR light up.
  3. Release SAT. It will start to flash.
  4. Choose a random number between 0 and 16 and enter it. This will reset the frequency the remote uses to communicate with the receiver.
  5. Press #.
  6. Press Record. The remote address field on the System Info screen will display the number you selected.
  7. Press Done. You will now be able to control the receiver.

 

TVs and other devices

To operate your TV

  1. Locate the remote programming code (PDF 3.41 MB)  for your TV.
  2. Press and hold TV until SAT, AUX and VCR light up.
  3. Release TV. It will start to flash.
  4. Enter one of the codes for your TV model, then press #. TV should flash three times.
  5. Try to control your TV. If it doesn't work, use one of the other codes from the list.

To operate other devices

  1. Locate the remote programming code (PDF 3.41 MB)  for your device.
  2. Press and hold AUX until SAT, TV AUX and VCR light up.
  3. Release AUX. It will start to flash.
  4. Enter one of the codes for your device, then press #. AUX should flash three times.
  5. Try to control the other device. If it doesn't work, use one of the other codes from the list.

Should you need to replace your remote, you can get one online.
View our Satellite TV remote controls

If you wish to use a third-party universal remote, you can try using the number 1 as the code in step 4. This is the most common setting that remote manufacturers use when programming Bell Satellite TV remotes. If that doesn’t work, please check with your remote’s manufacturer to get help as Bell cannot support remotes that we do not provide.


Replacing the batteries in your remote control

Replacing the batteries in your remote control

Check that the batteries in the remote are correctly inserted, or replace them. Your remote batteries may be weak and need replacing if you have to press the POWER button more than once to turn your Bell Satellite TV receiver on or off, or if you have to move closer to the receiver for the remote to work.

To replace the batteries in your remote:

  1. Remove the battery cover on the back of your remote.
  2. Remove and safely discard the old batteries.
  3. Insert fresh AAA-size batteries following the diagram in the battery compartment.
  4. Replace the cover.

Tips on replacing remote batteries:

The remote control uses AAA batteries.

When installing or replacing batteries:

  • Be sure to remove all the old batteries. Never mix new and old batteries.
  • Make sure that all the batteries being used are of the same kind (never mix Alkaline, Lithium, NI-MH or Ni-Cd rechargeable batteries with each other).
  • When installing new batteries, be sure to match the plus (+) ends of the batteries with the orientation as shown inside the remote.

If you have replaced the batteries and have tried to program your remote and you are still unsuccessful. You may need to replace your remote. Learn how.


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