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What is Crave™ and how do I use it?

LIMITED WARRANTY – BATTERY FOR BELL FIBRE EQUIPMENT

Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.

My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.

Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:

  • damaged due to: abuse, neglect, misuse, accident, theft, vandalism, force majeure events (e.g. fire, flooding, infestation, freezing, power-surge), overcharging or alteration; improper or unauthorized repair, maintenance, installation, set-up or storage; or accessories, wiring or cabling;
  • merely discharged and can be recharged and returned to service;
  • in Fibre Equipment at a location other than a Bell service address or in a modem or device other than the Fibre Equipment; or
  • not owned by the Purchaser.

Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).

Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.

Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.

More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.

Recycling instructions
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.

April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3

What is Crave™?
How to access Crave™ on your receiver
How to access Crave™ on other devices
Help with the Crave™ app
Help with the MyBell login

If you are experiencing issues with the MyBell login, follow what is listed below, learn how you can resolve them.

  • Creating a MyBell username and password
  • Recovering a forgotten MyBell username and password

Note: if you are receiving an error message indicating "incorrect credentials" even if you’re using the correct MyBell username and password, make sure that you are on OneBill and that it includes your TV account.

What is Crave™?

Crave™ is an on demand streaming service exclusive access to Hollywood’s biggest movies and series from HBO, Showtime, and Crave Original series.

Crave can be purchased à la carte or by subscribing to select movie packages.

Learn more about Crave™

You can access Crave™ content on your TV with the On Demand service, on your smartphones and tablets with the Fibe TV and Crave™ apps as well as on your computer.

View frequently asked questions about Crave™


How to access Crave™ on your receiver

To order Crave, movies and sporting events, log in to MyBell using this button:

Fibe TV customers

You have two options to locate the content :

  • Press your remote’s on demand button (or navigate to the On Demand section in the menu) and select the Crave™ category.
  • Go to channel 310 (SD) or 1310 (HD) and press SELECT.

Satellite TV customers

Crave™ is available with a 9241, 9400, 9500 or 7500 receiver (check the front of your receiver) that is connected to high-speed Internet (2 Mbps download speed or faster).

You will find the content with the Bell Satellite TV On Demand service:

  1. Launch the On Demand store using one of the following ways:
    • Press the On Demand or Movies button on your remote control, or iTV on older remotes
    • Tune in to channel 1000 (HD), or 1800 (HD) for French, on the on-screen guide
    • Press Menu on your remote and select On Demand
  2. Scroll down to the TV category in the left menu.
  3. From the list of TV channels, select Crave TV.


How to access Crave™ on other devices

How to access Crave™ on other devices

You can access the content through the Crave™ app on a variety of devices.

Please note:

  • You can watch Crave™ over Wi-Fi or a mobile network (3G or 4G). Note that it will count toward your monthly Internet or mobile data usage.
  • If you are subscribed to Crave™ and cannot access the apps, it may mean that your Bell TV service has not been linked to your MyBell profile. Learn how to link your Bell TV account to your MyBell profile
  • If you are unable to log in to Crave™ even if you’re using the correct MyBell username and password, make sure that you are on One Bill and that it includes your TV account. 
  1. Download the Crave™ app to your device.
  2. Start the Crave™ app.
  3. Click Sign in and select Bell.
  4. Log in with your MyBell username and password.
    Don’t have a username? Register for MyBell now

Compatibility

Devices

  • iPad 2 (iOS 9.0 and later)
  • iPad Mini
  • iPhone 4 (iOS 9.0  and later)
  • iPod Touch 4th generation (and later)
  • Android 5.0 smartphones and tablets (and later)
  • Airplay support
  • Amazon Fire TV Stick
  • ChromecastTM
  • Samsung Smart TV
  • Xbox
  • Apple TV

How to access Crave™ on your computer

You can watch Crave™ on desktop computers using most web browsers.

Please note: Watching Crave™ on your computer will count toward your monthly Internet usage.

 

  1. Go to crave.ca in your web browser.
  2. Click Sign in and select Bell.
  3. Log in with your MyBell username and password.
    Don’t have a username? Register for MyBell now

Compatibility

Web browsers

  • Chrome (58 and later)
  • Firefox  (52 and later)
  • Safari (10 and later)
  • Microsoft Edge (14 and later)

*Does not support mobile browsers

Platforms

  • Windows (XP and later)
  • Mac (OS/X: 10.6 and later)

Other

  • A high speed Internet connection is recommended for an optimal video viewing experience
  • Up-to-date Flash plug-in

 


Help with the Crave™ app

If you are experiencing technical or playback issues, such as those listed below, please contact Crave™ at help@crave.ca or 1 888 272-8388.

  • Unable to download the application or access the website
  • Unable to access login screen
  • Incompatible device
  • Unable to view video
  • Video quality issues
  • Player functions are not working
  • Browser and OS issues
  • Parental control issues

View frequently asked questions about Crave™


Help with the MyBell login

If you are experiencing issues with the MyBell login, follow what is listed below, learn how you can resolve them.

  • Creating a MyBell username and password
  • Recovering a forgotten MyBell username and password

Note: if you are receiving an error message indicating "incorrect credentials" even if you’re using the correct MyBell username and password, make sure that you are on OneBill and that it includes your TV account.


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