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Bell MTS - UPS-1215

This service is only available to MTS customers in Manitoba. To find support for your region, please select your province.

How to check the battery status of Your UPS-1215

  1. Find the indicator lights on the outside of your UPS device (the lights are on the top left hand corner of the front of the unit).
    UPS-1215 indicator lights
  2. If only the top (System Status) light is lit, your battery is fine and you do not need to replace your battery at this time. We recommend you monitor your battery periodically.
    UPS-1215 indicator light indicating not to replace
  3. If the bottom (Replace Battery) light is lit, your battery needs to be replaced. Please Replace the battery of your UPS-1215.
    UPS-1215 indicator light indicating when to replace

How to getting a new battery for your UPS-1215

When Bell MTS installed the battery backup system in your home, your battery was covered by a manufacturer's warranty. We recommend that you check your battery to see if it is still under warranty.

The warranty information is on a sticker which is placed on the side or on the top of the battery itself. In order to check this sticker, you will need to open your UPS and remove your battery. Please refer to the instructions for How to Monitor Your Battery Backup System/Uninterruptible Power Supply (UPS) unit. If your battery has a manufacturer's warranty sticker, please contact the battery manufacturer using the phone number or website provided on the sticker to get a replacement battery. If your battery does not have a manufacturer's warranty sticker, please contact us.

For information regarding the disposal of your old battery please visit: http://www.gov.mb.ca/sd/wastewise/ .

How to replace the battery of your UPS-1215

  1. Leave the UPS plugged in (if you unplug the UPS, you will disconnect the Bell MTS services in your home).
  2. Grasp the right side of the unit with your index finger over the clasp of the UPS door.
    UPS-1215 clasp to open door
  3. Push the clasp downwards.
  4. Pull door open/away from the unit to reveal the battery.
    UPS-1215 open door view
  5. Place your index finger on the top of the battery and your thumb under the UPS unit.
  6. Slide the battery out of the unit.
    UPS-1215 how to slide battery
  7. Once battery is out of its position, remove the two leads from the two battery terminals.
    UPS-1215 leads

    Note:

  8. Remove any packaging from your new battery.
  9. Connect the leads from UPS to their corresponding terminal on the new battery.
    1. The lead with the extra red plastic covering corresponds to the red terminal.
    2. The other lead corresponds to the black terminal.
      UPS-1215 connecting leads to battery terminal
  10. Slide the new battery back into its position in the UPS (the leads/terminal should be at the top of the battery, in order for the battery to fit properly back into its position).
    UPS-1215 how to slide battery
  11. Once your new battery is in place, replace the door on the UPS by inserting the bottom hinges first and then pressing the top clasp down and inwards to secure the door closed.
    UPS-1215 closing door