Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.
My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.
Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:
Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).
Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.
Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.
More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.
Recycling instructions
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.
April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3
No. You're able to enjoy all of the benefits of a regular account as long as your balance remains below the credit limit. If you know that you are going to have a lot of usage in a certain month, you can make a prepayment onto your account to ensure you stay below your limit.
When you sign up for service with Bell, your account may be enrolled in the credit limit program, which gives you either a $200 or $300 spending limit. While in the program, your amount owing, including any usage we have not yet billed you for, must stay under the credit limit. This will keep your mobile phone service active. The credit limit is lifted from your account once you have made 6 consecutive monthly bill payments on time.
You can view your credit limit, amount owing, and details about your usage and charges at any time by logging in to MyBell or by checking the MyBell app on your smartphone.
Keep your mobile phone service active by monitoring your usage and ensuring the total amount owing is under your credit limit. Your total amount owing includes your unpaid bill plus any overage charges or charges for services outside of your rate plan. If you do go over your limit, your phone services will be temporarily disabled. Your phone, however, will always allow you to dial 9-1-1 for emergencies and 6-1-1 to make a payment to your account.
We calculate the amount of credit used by evaluating the following factors:
| Credit used = | unbilled usage and charges |
| + current account balance | |
| + taxes | |
| - adjustments and payments |
If your amount of credit used is greater than your credit limit, your Bell Mobility service will be suspended. To restore service, you’ll need to make payments until your credit used falls below your credit limit.
The credit limit is removed automatically once you’ve paid six consecutive invoices in full and on time. When this happens, we’ll let you know by sending a text message to your mobile phone.
To help you manage your account, you’ll be notified as you approach your credit limit at the following thresholds:
| $200 credit limit | $300 credit limit | Action | |
|---|---|---|---|
| 1st threshold | $150 | $225 | Text message warning |
| 2nd threshold | $175 | $250 | Outgoing calls redirected to us until payment received |
| 3rd threshold | $190 | $275 | Text message warning |
| 4th threshold | $200 | $300 | Service suspended until payment received |
All credit limit notifications are free of charge. Once you receive notification, you should make a payment immediately to avoid service suspension.
If you have a pre-authorized payment plan, remember that payments are charged on a specific day each month. If you're approaching your credit limit, you may need to make a separate payment to avoid going over.
Please note that if your usage increases very quickly and you exceed your credit limit, your account may be suspended without warning. You can view your credit limit threshold and spending limit by logging in to MyBell.
Once your credit limit is reached, your account will be suspended and you won't be able to use your mobile phone.
To restore service, you'll need to make payments until your amount of credit used falls below your credit limit. Depending on your payment method, it may take a few days for service to be restored.
| Payment method | Restoral timeframe |
|---|---|
| Credit card (on device, bell.ca, agent) | Within 30 minutes |
| Online/Telephone banking | 2-5 business days |
| Western Union | 2-5 business days |
| Western Union Quick Collect | Same day if paid Monday to Friday between 9 a.m. and 5 p.m. E T |
| Other providers | 2-5 business days |
| Cheque | Up to 10 business days |
If you have a pre-authorized payment plan, payments are charged on a specific day each month. You may need to make a separate payment to restore service.
Learn about different ways to pay your bill.
No. You're able to enjoy all of the benefits of a regular account as long as your balance remains below the credit limit. If you know that you are going to have a lot of usage in a certain month, you can make a prepayment onto your account to ensure you stay below your limit.
The credit limit is removed automatically once you’ve paid six consecutive invoices in full and on time. We will send a text message to your mobile phone to notify you when it has been removed from your account.
No you cannot. However, you will be able to bundle your account with your other Bell services once the credit limit has been removed from your account.