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Late payment fees and overdue payments

Late payment fees

If Bell doesn’t receive payment for your bill within 30 days of the bill date, you will be charged late payment fees as follows:

  • 3% monthly (42.58% per annum)

A late payment charge may be applied to any unpaid balance 30 days after the billing date.

  • Payments sent by mail are credited the day we receive them.
  • The interest rate applied to late payments can be found under the information section of your phone bill.
  • The late payment charges will appear on your bill two months after the late payment occurred.

If you think there is a billing error, please contact us and we will be happy to review your bill.

How to make an overdue payment

There are several options to pay your bill, including pre-authorized payments.

If your service has been cut off due to non-payment, please call our credit services to arrange payment.

1 800 477-9205

Business hours

  • Monday to Friday, 8 a.m. to 9 p.m.
  • Saturday and Sunday, 9 a.m. to 6 p.m.

NOTE: Your current account balance includes the amount due from your last bill, plus adjustments and minus recent payments you've made since the last bill we sent.

View your account balance online in MyBell or in the MyBell app.

About the MyBell app