What is proration/what are partial charges?
When services are added in the middle of a billing cycle, they are only charged for the time you use them, rather than for a complete month. This is called proration.
How is proration calculated?
Proration is calculated from the date of the change to the next bill date and you may see partial charges:
Example
If your monthly bill date is the 1st of each month and you add a new service for $5/month on the 15th, your next bill will include a prorated charge calculated as follows:
- $5/30 days = $0.16 (cost of service/day)
- $0.16 x 15 days = $2.50 (cost of the service x days left in current bill cycle)
Your next bill would include a partial charge of $2.50 on top of the regular monthly charges. You’ll find it in the Other charges and credits section of your bill and it will only appear once.
