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How to manually update my Bell email application settings

If you were not able to change your settings to prepare for the migration to the new Bell email system, you will need to set up a new account in your application.

Applications and devices each have their own procedure to set up a new account.

If your email software is not listed, you can set it up yourself using the support options offered by your software manufacturer. The following steps will give you an idea what to look for.

  1. Go to your email settings as described on the previous page.
  2. Instead of choosing your current Bell email, choose to add a new account.
  3. If available, choose either the advanced or the manual settings.
  4. When asked, enter the following information:
    Type of account IMAP
    Username

    Your Bell email address
    Password

    Your Bell email password
    Incoming mail server (IMAP)

    IMAP Server: imap.bell.net
    Port: 993
    SSL required: Yes (Select This server requires a secure connection (SSL) or Use SSL.)

    Outgoing mail server (SMTP)

    SMTP Server: smtphm.sympatico.ca
    Port: 25 (or 587 if port 25 does not work)
    Authentication required: Yes
    TLS/SSL required: Yes (Select STARTTLS or TLS if available, if not, select SSL.)

Mobile devices:

Learn how to add an email account to a Bell Mobility device.

Supported email software:

Contacts and calendar

Before we can move your calendar and your contacts, there are some extra steps you need to take. What you need to do to migrate your calendar and your contacts.