The sound is missing from all TV channels on Fibe TV

Nova Remote

Steps to follow: 5

To check your descriptive video setting, press SETTINGS on your Fibe TV remote.
If your remote control has been configured to work with other home entertainment equipment, ensure that all other devices have not been muted.
On your Fibe TV remote, switch to the appropriate mode and select MUTE.
Verify that the audio has been set correctly for your TV set.
For some TV sets, you may need to set the TV's volume near the middle of its range first, then use your Fibe TV remote to control the volume.
Make sure the audio output cables are securely connected to the back of the Fibe TV receiver and to your TV or home theatre receiver.
Also make sure that you're using the correct cables. Standard RCA cables for audio output are red and white.
If the Fibe TV receiver audio output is connected to other home entertainment components, ensure they are set to the appropriate input sources (e.g., HDMI, etc.).

1. To check your descriptive video setting, press SETTINGS on your Fibe TV remote.

2. If your remote control has been configured to work with other home entertainment equipment, ensure that all other devices have not been muted.
On your Fibe TV remote, switch to the appropriate mode and select MUTE.

3. Verify that the audio has been set correctly for your TV set.
For some TV sets, you may need to set the TV's volume near the middle of its range first, then use your Fibe TV remote to control the volume.

4. Make sure the audio output cables are securely connected to the back of the Fibe TV receiver and to your TV or home theatre receiver.
Also make sure that you're using the correct cables. Standard RCA cables for audio output are red and white.

5. If the Fibe TV receiver audio output is connected to other home entertainment components, ensure they are set to the appropriate input sources (e.g., HDMI, etc.).

Bell Stores

Book an appointment

Mobility

Bundles

TV

Internet

Home phone

Smart Home

Billing & Accounts

Mobility

TV

Internet

Home phone

Smart Home

Knowledge centre

My services

My bills

My profile

Small Business mobile solutions

Small business services

Enterprise services (full site)

Need help?

The sound is missing from all TV channels on Fibe TV

Nova Remote

1. To check your descriptive video setting, press SETTINGS on your Fibe TV remote.

2. If your remote control has been configured to work with other home entertainment equipment, ensure that all other devices have not been muted.
On your Fibe TV remote, switch to the appropriate mode and select MUTE.

3. Verify that the audio has been set correctly for your TV set.
For some TV sets, you may need to set the TV's volume near the middle of its range first, then use your Fibe TV remote to control the volume.

4. Make sure the audio output cables are securely connected to the back of the Fibe TV receiver and to your TV or home theatre receiver.
Also make sure that you're using the correct cables. Standard RCA cables for audio output are red and white.

5. If the Fibe TV receiver audio output is connected to other home entertainment components, ensure they are set to the appropriate input sources (e.g., HDMI, etc.).

Was this article useful?

Recently viewed articles

Need help?

The sound is missing from all TV channels on Fibe TV

Nova Remote

1. To check your descriptive video setting, press SETTINGS on your Fibe TV remote.

2. If your remote control has been configured to work with other home entertainment equipment, ensure that all other devices have not been muted.On your Fibe TV remote, switch to the appropriate mode and select MUTE.

3. Verify that the audio has been set correctly for your TV set.For some TV sets, you may need to set the TV's volume near the middle of its range first, then use your Fibe TV remote to control the volume.

4. Make sure the audio output cables are securely connected to the back of the Fibe TV receiver and to your TV or home theatre receiver.Also make sure that you're using the correct cables. Standard RCA cables for audio output are red and white.

5. If the Fibe TV receiver audio output is connected to other home entertainment components, ensure they are set to the appropriate input sources (e.g., HDMI, etc.).

Was this article useful?

Related articles

Recently viewed articles

2. If your remote control has been configured to work with other home entertainment equipment, ensure that all other devices have not been muted.
On your Fibe TV remote, switch to the appropriate mode and select MUTE.

3. Verify that the audio has been set correctly for your TV set.
For some TV sets, you may need to set the TV's volume near the middle of its range first, then use your Fibe TV remote to control the volume.

4. Make sure the audio output cables are securely connected to the back of the Fibe TV receiver and to your TV or home theatre receiver.
Also make sure that you're using the correct cables. Standard RCA cables for audio output are red and white.