I can’t watch TV and see the Bell Fibe logo on my screen
Steps to follow: 6
1. If your TV displays a red "X" or if the Fibe TV screen appears for longer than 15 minutes and the Wi-Fi LED is red, reset the receiver by holding down the power button on your Wireless Receiver for five seconds.
Images may not be exactly as shown.
If your Wireless Receiver isn't paired with your Wireless Receiver Transmitter, your TV will display a red "X" or the Fibe TV screen will appear for longer than 15 minutes and the Wi-Fi LED will be red. To watch Fibe TV you need to pair your equipment by following the steps on the left.
If the problem persists, please Contact us for help.
2. Once you see the connection instructions appear on the TV, go to the Wireless Receiver Transmitter and confirm that it is powered on and connected to the Fibe modem via an Ethernet cable.
Images may not be exactly as shown.
If your Wireless Receiver isn't paired with your Wireless Receiver Transmitter, your TV will display a red "X" or the Fibe TV screen will appear for longer than 15 minutes and the Wi-Fi LED will be red. To watch Fibe TV you need to pair your equipment by following the steps on the left.
If the problem persists, please Contact us for help.
3. On the front of the Wireless Receiver Transmitter, confirm that the Wi-Fi LED is either solid green or flashing green.
Images may not be exactly as shown.
If your Wireless Receiver isn't paired with your Wireless Receiver Transmitter, your TV will display a red "X" or the Fibe TV screen will appear for longer than 15 minutes and the Wi-Fi LED will be red. To watch Fibe TV you need to pair your equipment by following the steps on the left.
If the problem persists, please Contact us for help.
4. Press the WPS button on the Wireless Receiver Transmitter. The bottom green LED will begin to flash.
Images may not be exactly as shown.
If your Wireless Receiver isn't paired with your Wireless Receiver Transmitter, your TV will display a red "X" or the Fibe TV screen will appear for longer than 15 minutes and the Wi-Fi LED will be red. To watch Fibe TV you need to pair your equipment by following the steps on the left.
If the problem persists, please Contact us for help.
5. Within 2 minutes, go back to the Wireless Receiver and press the OK button.
Images may not be exactly as shown.
If your Wireless Receiver isn't paired with your Wireless Receiver Transmitter, your TV will display a red "X" or the Fibe TV screen will appear for longer than 15 minutes and the Wi-Fi LED will be red. To watch Fibe TV you need to pair your equipment by following the steps on the left.
If the problem persists, please Contact us for help.
6. The pairing process can take several minutes, during which different icons will appear on the TV. When the pairing is complete, the receiver's Wi-Fi and LINK LED lights will turn green and you'll be able to watch TV.
Images may not be exactly as shown.
If your Wireless Receiver isn't paired with your Wireless Receiver Transmitter, your TV will display a red "X" or the Fibe TV screen will appear for longer than 15 minutes and the Wi-Fi LED will be red. To watch Fibe TV you need to pair your equipment by following the steps on the left.
If the problem persists, please Contact us for help.
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Bell Community forum
Find even more support by searching topics or posting questions in our forum.
Visit our community forum
Join the conversation by scanning the QR code.