1. Check to see if you already have an existing wireless transmitter next to your modem or receiver. If you do, disconnect all cables.
Note: All existing wireless receivers in your home will be unpaired. Once youʼve installed your new wireless transmitter, youʼll need to pair them again. Instructions are provided further below.
Please set up the wireless transmitter as far from the modem as possible to avoid interference.
After completing all steps, continue to How to pair your wireless HD receiver to a wireless transmitter (VAP3400) or How to pair your 4K Whole Home PVR to a wireless transmitter (VAP3400).
If youʼre not able to set up the device after following these steps, please contact us.
2. Connect the new wireless transmitter to your existing Home Hub modem using the Ethernet cable included in your kit. Use any available yellow LAN port on your modem.
Please set up the wireless transmitter as far from the modem as possible to avoid interference.
After completing all steps, continue to How to pair your wireless HD receiver to a wireless transmitter (VAP3400) or How to pair your 4K Whole Home PVR to a wireless transmitter (VAP3400).
If youʼre not able to set up the device after following these steps, please contact us.
3. Connect the transmitter to a power outlet using the cable that came with it.
Please set up the wireless transmitter as far from the modem as possible to avoid interference.
After completing all steps, continue to How to pair your wireless HD receiver to a wireless transmitter (VAP3400) or How to pair your 4K Whole Home PVR to a wireless transmitter (VAP3400).
If youʼre not able to set up the device after following these steps, please contact us.
4. Turn the power switch on and ensure the power light is green on the front of the wireless transmitter.
Please set up the wireless transmitter as far from the modem as possible to avoid interference.
After completing all steps, continue to How to pair your wireless HD receiver to a wireless transmitter (VAP3400) or How to pair your 4K Whole Home PVR to a wireless transmitter (VAP3400).
If youʼre not able to set up the device after following these steps, please contact us.
5. Wait at least four minutes for the wireless transmitter to fully turn itself on.
Please set up the wireless transmitter as far from the modem as possible to avoid interference.
After completing all steps, continue to How to pair your wireless HD receiver to a wireless transmitter (VAP3400) or How to pair your 4K Whole Home PVR to a wireless transmitter (VAP3400).
If youʼre not able to set up the device after following these steps, please contact us.
6. Restart any wireless Fibe TV receivers by unplugging the power cord and plugging it back in. Follow the instructions on screen or below to reconnect your wireless receivers to your new transmitter.
Please set up the wireless transmitter as far from the modem as possible to avoid interference.
After completing all steps, continue to How to pair your wireless HD receiver to a wireless transmitter (VAP3400) or How to pair your 4K Whole Home PVR to a wireless transmitter (VAP3400).
If youʼre not able to set up the device after following these steps, please contact us.
