Before replacing it, please try troubleshooting your remote to make sure it really is defective.
All Bell remotes come with a 1-year warranty. If your defective remote is still under warranty, please contact us by chat or phone.
If the warranty has expired, you will need to purchase a replacement.
How to return your remote control
If you received a replacement remote control, you do not have to return your old one. Please dispose of your old remote control safely.