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How to manage my Internet usage

Looking for a specific topic?

I want to know more about:

  • How to view your Internet usage details
  • Tips to reduce data usage with Apple TV

Want to learn how to calculate the amount of data you need?

Visit our usage calculator for more information.

LIMITED WARRANTY – BATTERY FOR BELL FIBRE EQUIPMENT

Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.

My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.

Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:

  • damaged due to: abuse, neglect, misuse, accident, theft, vandalism, force majeure events (e.g. fire, flooding, infestation, freezing, power-surge), overcharging or alteration; improper or unauthorized repair, maintenance, installation, set-up or storage; or accessories, wiring or cabling;
  • merely discharged and can be recharged and returned to service;
  • in Fibre Equipment at a location other than a Bell service address or in a modem or device other than the Fibre Equipment; or
  • not owned by the Purchaser.

Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).

Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.

Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.

More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.

Recycling instructions
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.

April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3

About Internet usage

About Internet usage

Internet usage is the amount of data you send and receive (upload and download) through your Internet connection. High usage activities include downloading movies and streaming videos.

The speed of your Internet connection does not affect how much usage you incur.

Bell Internet plans include different usage allowances. If you exceed your allowance, the excess usage will be charged at the rate specified in your plan.

The maximum charge for usage over and above your plan allowance is $100 a month. If you need more usage, you can review all Bell Internet plans.

Tracking your usage
Controlling your usage
Estimating your Internet usage
About Fibe TV usage
About Internet usage

About Internet usage

Internet usage is the amount of data you send and receive (upload and download) through your Internet connection. High usage activities include downloading movies and streaming videos.

The speed of your Internet connection does not affect how much usage you incur.

Bell Internet plans include different usage allowances. If you exceed your allowance, the excess usage will be charged at the rate specified in your plan.

The maximum charge for usage over and above your plan allowance is $100 a month. If you need more usage, you can review all Bell Internet plans.


Tracking your usage

Tracking your usage

View your current and past Internet usage.

Internet usage tracking starts at midnight on the first day of your billing cycle and ends at midnight on the last day.

Similar to other telecommunication services, such as mobile phone and long distance airtime, any usage not consumed by the end of your billing cycle will expire and does not carry forward.

Usage notifications

Get near real-time notifications online and by email when you come close to the Internet usage allowance included in your monthly plan.

Manage your usage notification preferences


Controlling your usage

Controlling your usage

Prevent unauthorized use of your Internet connection Encrypt or password-protect your wireless home network to prevent unauthorized users from logging into your account. To find out how to do this, visit your router manufacturer’s website.
Never share the user ID and password for your Bell Internet account.
Install and regularly update your antivirus software.
Install security updates recommended for your operating system.
Limit file sharing programs Some popular peer-to-peer file sharing programs (e.g., Bit Torrent, Shareaza) will upload shared files to others, by default, as fast as your connection will allow. This activity is often invisible to you, but can accumulate significant usage. Check the program’s preferences and ensure the upstream Internet is limited.
Be aware of streaming music use Turn off streaming music players while you’re away from your computer. Leaving them running can generate usage you might not be aware of.
Check newsreader settings Don’t set your newsreader (e.g., Usenet) to automatically download message bodies for groups you’re subscribed to. Otherwise you may download a significant volume of material that’s of no interest to you.
Prevent spam Install software to help prevent spam. Find effective tools to combat spam .


Estimating your Internet usage

What do you use the Internet for?

Tell us how your household typically uses the Internet and we'll recommend a data plan.

Low usage

Occasionally browsing the web, getting news and sports updates, banking online, and chatting and exchanging photos with friends and family.

20 GB

Medium usage

One person streaming music, gaming online, exchanging photos and watching TV shows or movies.

100 GB

High usage

Multiple people or a family streaming music, gaming online, exchanging photos, streaming movies, watching YouTube and downloading shows.

300 GB


About Fibe TV usage

About Fibe TV usage

Does using Fibe TV apps count towards my Internet usage?

Using Fibe TV applications will count towards your Internet usage at the same download and upload rates as using the Internet on your computer.

Which Fibe TV apps incur usage?

The applications currently available on Fibe TV are: What’s New app, Support, TSN Xtra, RDS Extra, TumbleBooks, Galaxie Music, The Weather Network, Santa Tracker (available seasonally), Facebook and Twitter. Find out more about these applications.

How much usage do Fibe TV apps incur?

The applications incur the same amount of Internet usage as performing the activity on your computer would incur. For example, viewing a friend's photo album through the Fibe TV Facebook application, would incur the same amount of Internet usage as viewing the photos on your computer.

You can estimate the amount of Internet usage you will incur by using the Internet Usage Estimator tool .


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