For any Bell Internet software to work on your system, your computer's specifications must meet or exceed the minimum system requirements for your Bell Internet service.
1. Bell Internet high-speed services
Internet speed: less than 12 Mbps
Internet speed: less than 12 Mbps
Windows
|
Minimum requirements
|
Recommended requirements*
| |
|---|---|---|
|
Operating system
|
Windows XP, Windows Vista or Windows 7 - with latest service packs
|
Windows XP, Windows Vista or Windows 7 - with latest service packs
|
|
Computer processor
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233 MHz (Windows XP)
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300 MHz (Windows XP)
|
|
Computer memory
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512 MB
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512 MB (Windows XP); 2 GB (Windows Vista/Windows 7)
|
|
Hard drive (free disk space)
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1.5 GB (Windows XP); 20 GB (Windows Vista/Windows 7)
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5 GB (Windows XP); 40 GB (Windows Vista/Windows 7)
|
Mac OS
|
Minimum requirements
|
Recommended requirements*
| |
|---|---|---|
|
Operating system
|
Mac OS 10.3 and up
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Mac OS 10.4 and up
|
|
Computer processor
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G3 233 MHz
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G3 266 MHz and up
|
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Computer memory
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128 MB (10.3); 256 MB (10.4); 1 GB (10.5/10.6)
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512 MB (10.4); 1 GB (10.5/10.6)
|
|
Hard drive (free disk space)
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1.5 GB (10.3); 4 GB (10.4); 5 GB (10.5/10.6)
|
5 GB
|
Internet speed: 12 Mbps to 25 Mbps
|
Minimum requirements
|
Recommended requirements*
| |
|---|---|---|
|
Ethernet card
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100 Mbps
|
1 Gbps
|
|
Operating system
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Windows Vista, Windows 7 with latest service packs or Mac 10.4
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Windows 7 with latest service packs or Mac 10.6
|
|
Computer processor
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1 GHz (Windows); Core Solo 1.5 GHz (Mac)
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2 GHz (Windows); Core Duo 1.83 GHz (Mac)
|
|
Computer memory
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1 GB
|
4 GB
|
|
Hard drive (free disk space)
|
20 GB
|
20 GB
|
Internet speed: 50 Mbps or more
|
Minimum requirements
|
Recommended requirements*
| |
|---|---|---|
|
Ethernet card
|
1 Gbps
|
1 Gbps
|
|
Operating system
|
Windows Vista, Windows 7 with latest service packs or Mac 10.4
|
Windows 7 with latest service packs or Mac 10.6
|
|
Computer processor
|
2 GHz (Windows); Core Solo 1.5 GHz (Mac)
|
2.4 GHz (Windows); Core Duo 1.83 GHz (Mac)
|
|
Computer memory
|
2 GB
|
4 GB
|
|
Hard drive (free disk space)
|
20 GB
|
20 GB
|
Other requirements:
A telephone jack should be located within reach of your computer (a 6-foot cable is provided in the modem kit). If the jack is beyond reach, you can:
- Move the computer closer to the jack.
- Have a new jack installed closer to the computer. You can contact us to have this done (service charge will apply for the installation) or contact an outside vendor.
2. Portable and Rural
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Windows
|
Mac
| |
|---|---|---|
|
Operating system
|
Windows Vista/Windows 7
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MAC OS 10.3 or better
|
|
Computer processor
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233 MHz or higher (Windows XP), 800 MHz (Vista, Windows 7)
|
G3 233 MHz or better
|
|
Computer memory
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128 MB (Windows XP), 512 MB (Windows Vista and Windows 7)
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128 MB (10.3), 256 MB (10.4), 1 GB (10.5 and 10.6)
|
|
Hard drive
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5 GB of free (Windows XP), 20 GB free (Windows Vista and Windows 7)
|
1.5 GB (10.3), 4 GB (10.4), 5 GB (10.5 and 10.6)
|
|
Ethernet card
|
Yes
|
Yes
|
|
Browser
|
Internet Explorer 6 or better
|
Safari for OS X
|
3. Dial up
Windows
|
Minimum Requirements
|
Recommended Requirements*
| |
|---|---|---|
|
Operating system
|
Windows XP/Windows Vista Home Basic, Home Premium or Ultimate/Windows 7
|
Windows XP/Windows Vista Home Basic, Home Premium or Ultimate/Windows 7
|
|
Computer processor
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233 MHz for Windows XP, 800 MHZ for Windows Vista
|
300 MHz for Windows XP, 1 GHz 32-bit (x86) for Windows Vista
|
|
Computer memory
|
128 MB (Windows XP), 512 MB (Windows Vista and Windows 7)
|
128 MB (Windows XP), 1 GB (Windows Vista and Windows 7)
|
|
Hard drive
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1.5 GB free (Windows XP), 20 GB free (Windows Vista and Windows 7)
|
1.5 GB free (Windows XP), 20 GB free (Windows Vista and Windows 7)
|
|
Screen resolution
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256 colours at 640 x 480 pixels. Super VGA graphics must be supported for Windows Vista and Windows 7
|
Super VGA video adapter and monitor, DirectX 9 capable and 128 MB of graphics memory for Windows Vista and Windows 7
|
|
Modem
|
28.8 kbps or faster
|
56.6 kbps
|
MAC
|
Minimum Requirements
|
Recommended Requirements*
| |
|---|---|---|
|
Operating system
|
MAC OS 10.3
|
MAC OS 10.4 and up
|
|
Computer processor
|
G3 233 MHz
|
G3 266 MHz and up
|
|
Computer memory
|
128 MB (10.3), 256 MB (10.4), 1 GB (10.5 and 10.6)
|
512 (10.4), 1GB (10.5 and 10.6)
|
|
Hard drive
|
1.5 GB free (10.3), 4 GB free (10.4), 5 GB free (10.5 and 10.6)
|
1.5 GB free (10.3), 4 GB free (10.4), 5 GB free (10.5 and 10.6)
|
|
Modem
|
28.8 kbps or faster
|
56.5 kbps
|
Other Requirements:
A telephone jack should be located within reach of your computer (a 6ft teleadapt cord is provided in the kit). If the jack is beyond the 6 ft. cabling provided, you have a few options:
- Move the computer closer to the telephone jack;
Install a jack closer to the computer. This can be initiated through the Bell Business office where a service charge will apply or by contracting an outside vendor.
*The Recommended Requirements will maximize the speed and smoothness of your Bell Internet experience.
Service Enhancements
4. Security
|
Requirements
| |
|---|---|
|
Computer operating system
|
Windows 8.1 (32- and 64-bit), Windows 8 (32- and 64-bit), Windows 7 (32- and 64-bit), Windows Vista SP1 (32- and 64-bit), Mac OS X 10.7 and higher, Minimum screen resolution: 1024x768 or higher
|
|
Mobile operating system
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Google Android smartphones and tablets 2.3 or higher
|
|
Computer memory
|
1 GB RAM for Vista and Windows 7, 2 GB RAM for Windows 8 and above, 2 GB RAM for Windows 8 and Mac, 1 GHz processor(Windows), Apple computers with Intel® Processor
|
|
Browser
|
Internet Explorer 8 and higher, Firefox 12 and higher, Google Chrome, Safari 5 and higher
|
|
Hard drive
|
500 MB of free disk space (Windows), 300 MB or higher (Mac)
|
|
Internet connection
|
56 kbps dial-up connection or high speed DSL line.
|
5. Internet Check-up
|
Requirements
| |
|---|---|
|
Operating system
|
Windows XP Home and Pro with SP2 or SP3/Windows Vista Home, Home Premium or Ultimate/All versions of Windows 7
|
|
Browser
|
Internet Explorer 6.0 and up or Mozilla Firefox 3.0.3 and up
|
|
Hard drive
|
100 Mb of free disk space
|
*Note: MAC OS does not currently support Internet Check-up.
6. BELL TECH EXPERT
|
Requirements
| |
|---|---|
|
Operating system
|
Windows XP / Windows Vista (all versions except Vista Starter Edition)/Windows 7/Windows 8/MacOS 10.5 or higher
|
|
Computer processor
|
Intel® Pentium® IV 300MHz or better (no older than 5 years old.)
|
|
Computer memory
|
1 GB dedicated RAM
|
|
Browser
|
Internet Explorer 6.0 or higher, Chrome, Firefox, or Safari (Mac)
|
|
Hard drive
|
2 GB of free hard disk space
|
|
Internet connection
|
DSL or higher speed.
|
