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How to set up my SpeedStream 6520 modem

LIMITED WARRANTY – BATTERY FOR BELL FIBRE EQUIPMENT

Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.

My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.

Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:

  • damaged due to: abuse, neglect, misuse, accident, theft, vandalism, force majeure events (e.g. fire, flooding, infestation, freezing, power-surge), overcharging or alteration; improper or unauthorized repair, maintenance, installation, set-up or storage; or accessories, wiring or cabling;
  • merely discharged and can be recharged and returned to service;
  • in Fibre Equipment at a location other than a Bell service address or in a modem or device other than the Fibre Equipment; or
  • not owned by the Purchaser.

Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).

Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.

Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.

More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.

Recycling instructions
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.

April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3

Before you begin
Connect your modem to a wall phone jack – Ethernet connection
Connect your modem to your computer – Ethernet connection

Connect your modem to your computer – Ethernet connection

 

  1. Connect one end of the Ethernet cable to any Ethernet port on the back of the modem.
  2. Connect the other end of the Ethernet cable into your computer’s Ethernet port.
  3. Connect one end of the power adapter to the modem.
  4. Connect the other end of the power adapter into a surge protected power bar (not included).
  5. Turn on your computer and your modem.

Connect your modem to a wall phone jack – USB connection
Connect your modem to your computer – USB connection
Add filters to your other phones
Confirm that your modem is working properly
Secure your modem with a password
Before you begin

Before you begin

 

Before starting to connect your modem, make sure your computer is turned off and that your Bell Internet Installation Kit has the following items:

 

  • Modem
  • Power adapter
  • Reference guide
  • Ethernet cable
  • Telephone cable
  • Telephone jack splitter
  • Telephone filter

Familiarize yourself with the back of your modem.

 

Power – This is where you plug in the power adapter.

Power button – To turn your modem on and off.

Reset – To reset your modem from time to time or if connection problems arise.

DSL – Connects your modem to your phone line with a phone cable.

USB – Connects your modem to your computer with a USB cable.

Ethernet – These ports are used for wired Internet connections.

modem

Note: Your modem can connect to your computer with either an Ethernet or USB connection. Follow the steps for the type of connection you prefer.

 


Connect your modem to a wall phone jack – Ethernet connection

Connect your modem to a wall phone jack – Ethernet connection

 

If your modem will share a jack with a phone

  1. Plug the phone splitter into the wall jack.
  2. Plug one end of the phone cable into the DSL port on the back of the modem.
  3. Plug the other end into one side of the splitter.
  4. Plug your phone’s cable into a filter.
  5. Plug the filter into the other side of the phone splitter.  Do not use a filter between the splitter and the phone jack.

 

If your modem will not share a jack with a phone

  1. Plug one end of the phone cable into the DSL port on the back of the modem.
  2. Plug the other end directly into an unfiltered phone jack.


Connect your modem to your computer – Ethernet connection

Connect your modem to your computer – Ethernet connection

 

  1. Connect one end of the Ethernet cable to any Ethernet port on the back of the modem.
  2. Connect the other end of the Ethernet cable into your computer’s Ethernet port.
  3. Connect one end of the power adapter to the modem.
  4. Connect the other end of the power adapter into a surge protected power bar (not included).
  5. Turn on your computer and your modem.


Connect your modem to a wall phone jack – USB connection

Connect your modem to a wall phone jack – USB connection

 

If your modem will share a jack with a phone

  1. Plug the phone splitter into the wall jack.
  2. Plug one end of the phone cable into the port on the back of the model labelled DSL.
  3. Plug the other end into one side of the splitter.
  4. Plug your phone’s cable into a filter.
  5. Plug the filter into the other side of the phone splitter.  Do not use a filter between the splitter and the phone jack.

 

If your modem will not share a jack with a phone

  1. Plug one end of the phone cable into the port on the back of the model labelled DSL.
  2. Plug the other end directly into an unfiltered phone jack.


Connect your modem to your computer – USB connection

Connect your modem to your computer – USB connection

Note that a USB cable is not supplied with your modem.

 

  1. Connect the small, square end of the USB cable into the USB port on the back of the modem.
  2. Connect the wide, flat end of the USB cable into a USB port on your computer.
  3. Connect one end of the power adapter to the modem.
  4. Connect the other end of the power adapter into a surge protected power bar (not included).
  5. Turn on your computer and your modem.


Add filters to your other phones

Add filters to your other phones

 

Installing a filter between a phone and its wall jack prevents noise interference when the same line is being used for your Internet connection. They may also prevent speed and service interruptions.

 

All phones, fax machines and satellite receivers connected to the phone line must use a filter.

 

Do not use a filter between the modem and the phone jack.

 

For each other phone in your home:

  1. Unplug the phone’s cable from the wall.
  2. Plug the phone’s cable into a filter.
  3. Plug the filter back into the wall jack.


Confirm that your modem is working properly

Confirm that your modem is working properly

 

If your modem is working properly, the following lights should be green:

  • Power
  • DSL
  • Ethernet or USB (depending which type of connection you have used)

If these lights are not green, turn off your modem (or unplug it), wait 30 to 60 seconds and then turn it back on (or plug it back in). Wait a few minutes and then check your lights again.

 

If modem lights are red, here’s how to troubleshoot.

 

Power – If this light is red and all other lights are off, lease contact us.

Ethernet/Wireless – If both these lights are off, then your computer is not connected to the modem. Check your Ethernet or USB cable connection.

 

DSL – If this light is red, then your filters have not been set up properly. Return to Connect your modem to a wall phone jack to ensure you’ve connected the DSL cable correctly.

 

Internet – If this light is red then there may be a problem with your Bell Internet username or password

 


Secure your modem with a password

Secure your modem with a password

After setting up your modem, you should set an administrator password for it. A strong password helps prevent unauthorized access to your modem.

To set your admin password:

  1. In your web browser, type http://192.168.2.1 in the address bar; press Enter.
  2. Click the Home Network Modem tab.
  3. Click Admin Password.
  4. Check off Enable.
  5. Think of a password and enter it in the Enter New Password and Confirm New Password boxes.
  6. You may enter a hint in the Enter Your Hint box, if you choose.
  7. Click Save.

Tip: Your password is used to access your modem and change your home network settings. Keep a copy of your modem password in a safe place.

How to connect a wireless network:

Mac OS X 10.2+

Windows 8

Windows 7

Windows Vista

Windows XP


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