How to set up my SpeedStream 6520 modem

Before you begin

Before starting to connect your modem, make sure your computer is turned off and that your Bell Internet Installation Kit has the following items:

• Modem
• Power adapter
• Reference guide
• Ethernet cable
• Telephone cable
• Telephone jack splitter
• Telephone filter

Familiarize yourself with the back of your modem.

Power – This is where you plug in the power adapter.

Power button – To turn your modem on and off.

Reset – To reset your modem from time to time or if connection problems arise.

DSL – Connects your modem to your phone line with a phone cable.

USB – Connects your modem to your computer with a USB cable.

Ethernet – These ports are used for wired Internet connections.

Note: Your modem can connect to your computer with either an Ethernet or USB connection. Follow the steps for the type of connection you prefer.

Connect your modem to a wall phone jack – Ethernet connection

If your modem will share a jack with a phone

1. Plug the phone splitter into the wall jack.
2. Plug one end of the phone cable into the DSL port on the back of the modem.
3. Plug the other end into one side of the splitter.
4. Plug your phone’s cable into a filter.
5. Plug the filter into the other side of the phone splitter.  Do not use a filter between the splitter and the phone jack.

If your modem will not share a jack with a phone

1. Plug one end of the phone cable into the DSL port on the back of the modem.
2. Plug the other end directly into an unfiltered phone jack.

Connect your modem to your computer – Ethernet connection

1. Connect one end of the Ethernet cable to any Ethernet port on the back of the modem.
2. Connect the other end of the Ethernet cable into your computer’s Ethernet port.
3. Connect one end of the power adapter to the modem.
4. Connect the other end of the power adapter into a surge protected power bar (not included).
5. Turn on your computer and your modem.

Connect your modem to a wall phone jack – USB connection

If your modem will share a jack with a phone

1. Plug the phone splitter into the wall jack.
2. Plug one end of the phone cable into the port on the back of the model labelled DSL.
3. Plug the other end into one side of the splitter.
4. Plug your phone’s cable into a filter.
5. Plug the filter into the other side of the phone splitter.  Do not use a filter between the splitter and the phone jack.

If your modem will not share a jack with a phone

1. Plug one end of the phone cable into the port on the back of the model labelled DSL.
2. Plug the other end directly into an unfiltered phone jack.

Connect your modem to your computer – USB connection

Note that a USB cable is not supplied with your modem.

1. Connect the small, square end of the USB cable into the USB port on the back of the modem.
2. Connect the wide, flat end of the USB cable into a USB port on your computer.
3. Connect one end of the power adapter to the modem.
4. Connect the other end of the power adapter into a surge protected power bar (not included).
5. Turn on your computer and your modem.

Add filters to your other phones

Installing a filter between a phone and its wall jack prevents noise interference when the same line is being used for your Internet connection. They may also prevent speed and service interruptions.

All phones, fax machines and satellite receivers connected to the phone line must use a filter.

Do not use a filter between the modem and the phone jack.

For each other phone in your home:

1. Unplug the phone’s cable from the wall.
2. Plug the phone’s cable into a filter.
3. Plug the filter back into the wall jack.

Confirm that your modem is working properly

If your modem is working properly, the following lights should be green:

• Power
• DSL
• Ethernet or USB (depending which type of connection you have used)

If these lights are not green, turn off your modem (or unplug it), wait 30 to 60 seconds and then turn it back on (or plug it back in). Wait a few minutes and then check your lights again.

If modem lights are red, here’s how to troubleshoot.

Power – If this light is red and all other lights are off, lease contact us.

Ethernet/Wireless – If both these lights are off, then your computer is not connected to the modem. Check your Ethernet or USB cable connection.

DSL – If this light is red, then your filters have not been set up properly. Return to Connect your modem to a wall phone jack to ensure you’ve connected the DSL cable correctly.

Internet – If this light is red then there may be a problem with your Bell Internet username or password

Secure your modem with a password

After setting up your modem, you should set an administrator password for it. A strong password helps prevent unauthorized access to your modem.

To set your admin password:

1. In your web browser, type http://192.168.2.1 in the address bar; press Enter.
2. Click the Home Network Modem tab.
3. Click Admin Password.
4. Check off Enable.
5. Think of a password and enter it in the Enter New Password and Confirm New Password boxes.
6. You may enter a hint in the Enter Your Hint box, if you choose.
7. Click Save.

Tip: Your password is used to access your modem and change your home network settings. Keep a copy of your modem password in a safe place.

How to connect a wireless network:

Mac OS X 10.2+

Windows 8

Windows 7

Windows Vista

Windows XP