Skip to main content
Personal
Small Business
Medium & Large Business
Bell email
Bell Stores

Bell Stores

Filter store by
Find stores
  • Find a store
  • Book an appointment
ON
FR
Internet
Home
  • Stores
    • Bell Stores

    • Book an appointment

  • Shop Shop
    • Mobility
        • Why Bell
        • Our network
        • Devices
        • Bring your own device
        • Plans
        • Prepaid
        • Accessories
        • Connected things
        • Promotions
        • Travel
    • Bundles
        • Popular bundles
        • Build your own
        • Promotions
    • TV
      • Fibe TV

        • Why Bell
        • Programming
        • Hardware
        • Fibe TV app
        • 4K
        • Promotions
      • Alt TV

        • Why Bell
        • Hardware
      • Bell Satellite TV

        • Why Bell
        • Programming
        • Hardware
      • What's on

        • Live
        • On demand
        • Premium entertainment
        • Crave
        • Free previews
    • Internet
        • Why Bell
        • Packages
        • Wi-Fi
        • Fibre
        • Features
        • Promotions
    • Home phone
        • Packages
        • Long distance
        • Features
    • Smart Home
      • Smart Home

        • Why Bell
        • Packages
        • Devices
      • Medical Alert

        • Medical Alert service
    • Promotions
    • Mobility

      • Why Bell
      • Our network
      • Devices
      • Bring your own device
      • Plans
      • Prepaid
      • Accessories
      • Connected things
      • Promotions
      • Travel
    • Bundles

      • Popular bundles
      • Build your own
      • Promotions
    • TV

      • Fibe TV
        • Why Bell
        • Programming
        • Hardware
        • Fibe TV app
        • 4K
        • Promotions
      • Alt TV
        • Why Bell
        • Hardware
      • Bell Satellite TV
        • Why Bell
        • Programming
        • Hardware
        • Live
        • On demand
        • Premium entertainment
        • Crave
        • Free previews
    • Internet

      • Why Bell
      • Packages
      • Wi-Fi
      • Fibre
      • Features
      • Promotions
    • Home phone

      • Packages
      • Long distance
      • Features
    • Smart Home

      • Smart Home
        • Why Bell
        • Packages
        • Devices
      • Medical Alert
        • Medical Alert service
    • Promotions

  • Support Support
    • Support overview
    • Billing & Accounts
        • MyBell support
        • Billing
        • Sales & refund policy
        • Security and privacy
        • Glossary
    • Mobility
        • Overview
        • Using my device
        • Rate plans, add-ons and entertainment
        • Network, coverage and travel
        • Repairs & warranties
        • Self-serve options
    • TV
      • Fibe TV

        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view
        • Self-serve options
      • Alt TV

        • Overview
        • Devices
        • Self-serve options
      • Bell Satellite TV

        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view and On Demand
        • Self-serve options
    • Internet
        • Overview
        • Modem and Wi-Fi
        • Bell email
        • Internet security
        • Internet usage
        • Troubleshooting tools
    • Home phone
        • Overview
        • Phone line
        • Long distance and calling cards
        • Calling features
        • Self-serve options
    • Smart Home
    • Support overview

    • Billing & Accounts

        • MyBell support
        • Billing
        • Sales & refund policy
        • Security and privacy
        • Glossary
    • Mobility

      • Bell Mobility
        • Overview
        • Using my device
        • Rate plans, add-ons and entertainment
        • Network, coverage and travel
        • Repairs & warranties
        • Self-serve options
    • TV

      • Fibe TV
        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view
        • Self-serve options
      • Alt TV
        • Overview
        • Devices
        • Self-serve options
      • Bell Satellite TV
        • Overview
        • Receivers & remotes
        • Channels and programming
        • Pay-per-view and On Demand
        • Self-serve options
    • Internet

      • Overview
      • Modem and Wi-Fi
      • Bell email
      • Internet security
      • Internet usage
      • Troubleshooting tools
    • Home phone

      • Overview
      • Phone line
      • Long distance and calling cards
      • Calling features
      • Self-serve options
    • Smart Home

  • MyBell MyBell
    • My services
    • My bills
    • My profile
    • My services

    • My bills

    • My profile

  • Business
    • Small business services

    • Medium & Large Business

  • Log in / Register
  • 0 Cart
  • Bell email
  • FR
Home
Search bell.ca
Shopping cart 0
Your shopping cart is empty
Dictate your search

Internet

  • Overview
  • Modem and Wi-Fi
  • Bell email
  • Internet security
  • Internet usage
  • Troubleshooting tools
change selected close

Your current region: Ontario

Change region
change selected close
Your current region: Ontario (change)
Select a region:

Need help?

  • Call us at 310-SURF (7873)
  • Other ways to contact us

How to perform a speed test from my Home Hub 1000 modem

Home Hub 1000

Steps to follow: 10
  • Open a web browser.
  • Type bell.ca/homehub (or 192.168.2.1) in the address bar and then press Enter on your keyboard to access your modem’s settings.
  • Scroll to the bottom and click Speed test.
  • If prompted, enter the administrator password. Unless you have changed it, the default password is admin.
  • In the speed test page, select Block all local network activity then click Start test.

    Note: This will disable your Fibe Internet and TV for the duration of the test.
  • If you selected Block all local network activity, the following message will appear. Click Yes to continue with the speed test.
  • Wait for the speed test to be completed.
  • Review the results…

    Speed test results with Block all local network activity not selected.
  • Speed test results with Block all local network activity selected.
  • If your selected to block all local network activity, the measured download speed should be be approximately equal to the Internet service youʼre subscribed to.

    Note: The test is not yet available to everyone but Bell is continuously working to make the latest technology available to all customers. The speed test in the Home Hub 1000 modem can reliably measure download speeds up to 200 Mbps and upload speeds up to 60 Mbps (these figures may be different from those shown in your user guide).

1. Open a web browser.

Illustration of this step

2. Type bell.ca/homehub (or 192.168.2.1) in the address bar and then press Enter on your keyboard to access your modem’s settings.

Illustration of this step

3. Scroll to the bottom and click Speed test.

Illustration of this step

4. If prompted, enter the administrator password. Unless you have changed it, the default password is admin.

Illustration of this step

5. In the speed test page, select Block all local network activity then click Start test.

Note: This will disable your Fibe Internet and TV for the duration of the test.

Illustration of this step

6. If you selected Block all local network activity, the following message will appear. Click Yes to continue with the speed test.

Illustration of this step

7. Wait for the speed test to be completed.

Illustration of this step

8. Review the results…

Speed test results with Block all local network activity not selected.

Illustration of this step

9. Speed test results with Block all local network activity selected.

Illustration of this step

10. If your selected to block all local network activity, the measured download speed should be be approximately equal to the Internet service youʼre subscribed to.

Note: The test is not yet available to everyone but Bell is continuously working to make the latest technology available to all customers. The speed test in the Home Hub 1000 modem can reliably measure download speeds up to 200 Mbps and upload speeds up to 60 Mbps (these figures may be different from those shown in your user guide).

Illustration of this step

Was this article useful?

In our ongoing efforts to improve our support section, your opinion is invaluable. Please let us know what we did well or what we can improve about this article.

If you require assistance, please Contact us

250  characters left.

Submit
 

Related articles

Recently viewed articles

Back to top  
Contact us
Find a store

Search

  • Site map
  • Jobs@Bell
  • Customer commitment
  • Register for MyBell
  • About Bell
  • Get Email updates
    Satellite TV and Mobility services
  • BellMedia.ca
  • Accessibility centre

    Privacy Security Legal & regulatory Your rights as a wireless customer The Internet Code Jobs@Bell

    © Bell Canada, 2021. All rights reserved.

    • Follow@Bell

      Follow@Bell_LetsTalk

    © Bell Canada, 2021. All rights reserved.

    Email to a friend

    Where to find my account number?

    One Bill

    Mobility Bill

    One_Bill_EN
    Mob_Bill_EN

    Select a TV service

    • Fibe TV
    • Fibe Alt TV
    • Satellite TV