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About 2.4 and 5.0 GHz wireless bands

The Home Hub (2000 or 3000 only) supports both the 2.4 GHz and 5 GHz wireless bands for your primary Wi-Fi network. These are frequencies at which your modem transmits its Wi Fi signal. It can transmit both at the same time to optimize your Wi-Fi performance or you can choose to use only one or the other.

2.4 GHz
Advantages

  • Superior reach (Wi-Fi distance).
    • The higher the frequency, the shorter the range. Therefore, 2.4 GHz has a longer Wi-Fi reach (distance) over 5.0 GHz. The reach of both 5.0 GHz and 2.4 GHz should be sufficient to cover the area of a typical home.

Disadvantage

  • Greater chance of interference which will affect Wi-Fi performance.
    • Many wireless products in the market (cordless phones, baby monitors, etc.) today use 2.4 GHz and as a result you are more likely to pick up interference from these devices.
    • High interference can cause slow speeds when connected wirelessly and can also cause frequent disconnects.

5.0 GHz
Advantages

  • Less likely to become congested.
    • Less vulnerable to wireless interference as opposed to 2.4 GHz.
  • Higher throughput (data transfer rate) than 2.4 GHz.

Disadvantage

  • Shorter Wi-Fi reach (distance), but that may not be an issue in a typical home.

Recommendation: Set both 2.4 GHz and 5.0 GHz to On and let the connecting device (such as a laptop) automatically manage which band to connect to based on signal strength.

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