What happens if I reach my credit limit?
Once your credit limit is reached, your account will be suspended and you won't be able to use your mobile phone.
To restore service, you'll need to make payments until your amount of credit used falls below your credit limit. Depending on your payment method, it may take a few days for service to be restored.
|Payment method||Restoral timeframe|
|Credit card (on device, bell.ca, agent)||Within 30 minutes|
|Online/Telephone banking||2-5 business days|
|Western Union||2-5 business days|
|Western Union Quick Collect||Same day if paid Monday to Friday between 9 a.m. and 5 p.m. E T|
|Other providers||2-5 business days|
|Cheque||Up to 10 business days|
If you have a pre-authorized payment plan, payments are charged on a specific day each month. You may need to make a separate payment to restore service.