Replacing my home phone battery - Identifying your battery backup unit
This guide will walk you through how to replace your battery in 3 easy steps. Your Bell services, including Home phone, Internet and TV, will be interrupted during this process. This is normal and your service will resume when the replacement is complete. Please note that installation will take approximately 15 minutes.
Home Hub 3000 users: please visit How to stay connected during a power outage with your Home Hub 3000 for complete details on the battery back-up.
This guide is a supplement to the manual enclosed in your kit. There are three manuals, one for each type of battery unit model. To determine which of the three manuals to read, look at the images below to determine if you have model A, B or C.
If you have model A, your manual is entitled CyberPower; model B's manual is called DC UPS Installation and Operation Manual; and model C's manual is DC UPS Operation Manual (Leave with Customer). Please read the applicable manual before beginning installation.