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How to use Call Control on my Bell Home phone

LIMITED WARRANTY – BATTERY FOR BELL FIBRE EQUIPMENT

Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.

My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.

Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:

  • damaged due to: abuse, neglect, misuse, accident, theft, vandalism, force majeure events (e.g. fire, flooding, infestation, freezing, power-surge), overcharging or alteration; improper or unauthorized repair, maintenance, installation, set-up or storage; or accessories, wiring or cabling;
  • merely discharged and can be recharged and returned to service;
  • in Fibre Equipment at a location other than a Bell service address or in a modem or device other than the Fibre Equipment; or
  • not owned by the Purchaser.

Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).

Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.

Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.

More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.

Recycling instructions
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.

April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3

What is Call Control?
How the service works
Creating your Call Control password
Turning Call Control on or off
Blocking specific numbers
Blocking categories of outgoing numbers
Allowing specific numbers

Allowing specific numbers

Once you have set blocked outgoing numbers, you can create a list of up to 25 always allowed numbers that override them. Add frequently-called numbers to this list so you won't have to share your password. To do this:

  1. Dial *95.
  2. Enter your password.
  3. You will be given various Call Control options.
  4. Press 6 to add a new always allowed number and follow the instructions.

Tips:

  • Be sure to enter numbers exactly as they're dialled from your home phone. Some numbers like 310-BELL, 310-SURF, 911 and 411 cannot be blocked.

Change your password
Manage Call Control online
What is Call Control?

What is Call Control?

Call Control  lets you choose which calls can be made from your home. You can block different types of calls, like all international and domestic long distance calls, as well as specific local numbers and all 900/976 numbers.

Subscribe to Call Control

Find out more or add Call Control to your monthly calling features:

  • Online
  • By Phone


How the service works

How the service works

Once Call Control is activated, callers will be asked to enter a password when dialling numbers that belong to a blocked category, or a number on the Always Blocked list.

If the password is entered correctly, the call will be completed.

If the person dialling doesn’t have the right password, then he or she will be disconnected.  The account will be locked after the caller has been disconnected 3 times.

To unlock your account, log in to your bell.ca profile and reset your password. Or, call 611 Repair to have your password reset.


Creating your Call Control password

Creating your Call Control password

  1. From your home line dial *95.
  2. Follow the prompts and enter your temporary password. This is the last 4 digits of your home phone number.
  3. Follow the prompts to change the temporary password to a new one. It should be 4 to 7 digits.

You can also log in to My Bell (in the My Accounts section) to change your password and manage your Call Control settings.
.
Log in to My Bell to manage your Call Control online

Login




Note: Your password is used to override blocked numbers once Call Control has been activated. Be sure to keep it confidential.


Turning Call Control on or off

Turning Call Control on or off

  1. Dial *95.
  2. Enter your password and press 1.
  3. Follow the prompts and press 1 to turn on Call Control. Press 2 to turn it off.

You can now activate and manage Call Control through MyBell:

  1. Log in to MyBell and select Home phone from the My services drop down menu.
  2. Select the My package & Features tab.
  3. Under Manage my service settings, click on Change next to all Control.

You can now activate or de-activate your service and manage its features.


Blocking specific numbers

Blocking specific numbers

You can create a list of up to 25 always blocked numbers, including local numbers. To do this:

  1. Dial *95.
  2. Enter your password.
  3. You will be given various Call Control options.
  4. Press 5 to add a new number and follow the instructions.


Blocking categories of outgoing numbers

Blocking categories of outgoing numbers

With Call Control, you can block entire categories of outgoing numbers such as:

  • International and domestic long distance
  • 900 and 976 numbers

To block a category of outgoing numbers:

  1. Dial *95.
  2. Enter your password.
  3. Press 2 and follow the instructions.


Allowing specific numbers

Allowing specific numbers

Once you have set blocked outgoing numbers, you can create a list of up to 25 always allowed numbers that override them. Add frequently-called numbers to this list so you won't have to share your password. To do this:

  1. Dial *95.
  2. Enter your password.
  3. You will be given various Call Control options.
  4. Press 6 to add a new always allowed number and follow the instructions.

Tips:

  • Be sure to enter numbers exactly as they're dialled from your home phone. Some numbers like 310-BELL, 310-SURF, 911 and 411 cannot be blocked.


Change your password

Change your password

You can view or change your Call Control password anytime online by log in to My Bell.

To change your password by phone:

  1. Dial *95.
  2. Enter your password.
  3. Respond to the prompts by pressing 3.
  4. The system will ask you to enter your new password (between 4 and 7 digits) and then re-enter it to confirm your selection.


Manage Call Control online

Manage Call Control online

Access all your Call Control settings by logging in to My Bell :

  1. Log in to your My Bell with your Username and Password.
  2. Click the phone number that your Call Control service is linked to.
  3. Select Call Control in the Features & services section.

Log in to My Bell to manage your Call Control online

Log in




Note: Your online Call Control profile will be available 48 hours after the service becomes active on your line.


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