Skip to main content
Billing and payments
Home
Shopping cart  item
Your current region:   Ontario
Select your province or territory below:
Close province setting

Wireless Public Alert Awareness FAQs

Go to Mobility support

Alert Ready is a service designed to deliver critical and potentially life-saving emergency alert messages to Canadians. The Alert Ready system was developed in partnership with federal, provincial, and territorial emergency management officials, Pelmorex Weather Networks (Television) Inc., the broadcast industry, and wireless service providers to ensure you receive emergency alerts immediately and know when to take action to keep you and your family safe.

It is the role of the relevant provincial, territorial and federal authorities to determine the content of an alert, the area in which it is distributed and its timing. All wireless service providers have the capability to distribute emergency alerts.

To see if your device will receive these messages and its required settings, please check the list of compatible devices. Please note that more devices will be added shortly.

Nationwide test alerts will be sent to compatible devices to ensure performance accuracy. To find out the test schedule for your province, please visit AlertReady.ca

The list below outlines the current compatible devices (if they are purchased from Bell and the device software is kept up-to-date). More devices will be added shortly.

To ensure your compatible device receives the emergency alert, it must be connected to an LTE cellular network at the time the alert is issued. If your compatible device is connected to Wi-Fi, the alert may not be received.

Manufacturer

Device type

Additional information

Alcatel

1X, 1B, 1, A30, A50, U50, Go Flip

It is important to know that the emergency alert will follow your device settings:

  • The volume of the alert will be the same as the set volume on your device at that time.
  • If your device is set with a reminder feature, this may cause the alert to repeat until you acknowledge it.
  • If your device is set to silent or “do not disturb” mode, the alert may be hidden with other notifications.

Apple

iPhone 5s, 6, 6s, 6 Plus, 6s Plus, SE, SE 2nd generation, SE 3rd generation, 7, 7 Plus, 8, 8 Plus, 11, 11 Pro, 11 Pro Max, X, XS, XS Max, XR, 12 mini, 12, 12 Pro, 12 Pro Max,13 mini, 13, 13 Pro, 13 Pro Max,14, 14 Plus, 14 Pro, 14 Pro Max,15 ,15 Plus, 15 Pro, 15 Pro Max


Apple Watch : Series 3, Series 4, Series 5, Series 6, Series 7, SE, Series 8, Watch Ultra, Watch Ultra 2, Watch SE(2nd Gen)

BlackBerry

Motion, KEY2, KEY2 LE
Doro 824, 824C
Fossil Gen 5 LTE
Google

Pixel 8, Pixel 8 Pro, Pixel 7, Pixel 7 Pro, Pixel 6a, Pixel 6, Pixel 6 Pro, Pixel 5, Pixel 4a (5G), Pixel 4, Pixel 4a, Pixel 4 XL, Pixel 3a, Pixel 3a XL, Pixel 3, Pixel 3 XL, Pixel 2, Pixel 2 XL

Pixel Watch, Pixel Watch 2
Huawei P10 Light, P10, P20, P20 Pro, Mate20 Pro, P30, P30 Pro, P30 Lite, P40 Pro

LG

G8XThinQ, G8ThinQ, G7ThinQ, G7 One, G6, G5, K20, K30, V30, V20, V60 ThinQ 5G , Velvet 5G, Q6, X power 3, X power 2, Q60, Q70, Q Stylo+, K31, K32, K61, K41S

Motorola

Moto e, Edge+, Moto e5 Play, Moto G6 Play, Moto G7 Play, Moto G Fast, Moto G Power, Moto G Pure, Moto Z3 Play, One 5G Ace, One Hyper, One Vision, Moto e6, Edge (2022), Moto G 5G, Moto G Stylus 5G, Moto G Power (2022), Edge (2022)

Samsung

Note5, Note8, Note9, Note10, Note10+, Note20 5G, Note20 Ultra 5G, A03s, A5 (2017), A8, A10e, A11, A12, A13 5G, A20, A21, A32 5G, A50, A51, A52 5G, A53 5G, A70, A71, GS6, GS6 Edge, GS6 Edge+, GS7, GS7 Edge, GS8, GS8+, GS9, GS9+, GS10, GS10+, GS10e, GS20 FE 5G, GS20 5G, GS20+ 5G, GS 20 Ultra 5,G, GS21 FE 5G, GS21 5G, GS21+ 5G, GS 21 Ultra 5G, GS22 5G, GS22+ 5G, GS 22 Ultra 5G, J3, J3 Prime, J3 (2018), J1, Xcover4, Z Flip, Z Flip 5G, Z Flip3 5G, Z Flip5, Z Fold5, Tab A 8.0, Tab A 10.5”,Tab A LTE, Tab A7 Lite ,Tab Active 2, Tab Active 3, Z Fold2 5G, Z Fold3 5G, Xcover Pro, Tab A 8.4, XCover6 Pro, ZFlip 4, ZFold 4, S21FE2 5G, A53, S23 5G, S23 Plus 5G, S23 Ultra 5G, A14 5G

Watch 42/46 mm

Watch Active2, Watch4 and Watch4 Classic

Watch 5 Active-Small, Watch 5 Active-Large, Watch 5 Pro

Watch6, Watch6 Classic
Sonim XP3, XP3 Plus, XP5s, XP8, XP10

Sony

Xperia XZ1, Xperia XZ2

TCL

TCL 10L, TCL 10 Pro, TCL 20S, TCL 20 Pro 5G, TCL 303, 30 5G, 30 XE 5G, TCL 303

ZTE

Z557, Cymbal 2, Blade A3 L, Blade A3+, Grand X View 3, Blade A7P