Bell MTS wireless, Internet, Home Phone and Fibe TV
Bell Mobility may charge you a one-time fee for certain transactions. These fees may vary depending on how you complete your transaction (by phone, in store or online).
These fees are subject to change over time. You may check back here before making a change to confirm if fees apply.
| Fee* | By phone | In store | Online |
|---|---|---|---|
| Change mobile number (monthly subscriber)** | $50 | $50 | N/A |
|
Device handling charge A one-time device handling charge ($40) will be applied to your next bill to cover fulfillment costs associated with your device order. Additional one-time fees are subject to change over time. |
$40 | $40 | $40 |
| Unlock a device | Free | N/A | Free |
| Program a device | Free | Free | Free |
| Resume a cancelled service | $50 | N/A | N/A |
| Restore a suspended service | $50 | N/A | N/A |
| Reset a voicemail password | $5 | N/A | Free |
| Change a Fab number | $5 | N/A | N/A |
| Transfer to prepaid | $50 | N/A | N/A |
| Top up a prepaid account | $2 | $2 | Free |
| Insufficient funds | $30 | $30 | $30 |
| Change the name on the bill, transfer ownership or account migration | $50 | $50 | $50 |
| Bill reprint | $10/bill | N/A | Free (18 months available) |
| Detailed account activity | $15 /subscriber | N/A | Free |
*Subject to change over time. Applicable taxes extra.
**There’s no charge to change your Prepaid phone number.
Bell may charge you a one-time fee for certain transactions. Below is a list of some of the current fees.
Remember that these fees will change over time, so check back just before making your transaction to ensure you’re looking at the most current list.
| Account fees | Amount** |
|---|---|
| Late payment charge | 3.0%/mo or 42.576%/year |
| Reactivation fee (account suspended for non-payment) | $12 Phone, $25 Internet, $25 TV |
| Insufficient Funds/Returned payment/Pre-authorized payment denial | $30.00 |
| Move administration fee | $72.00 Home phone |
| Equipment relocation fee/Wiring repair fee | $85.00 |
| Paper bill reprint fee | $4.40/bill |
| Temporary suspension (minimum 4 weeks, maximum 11 months) | Fibe TV or Internet $7.50/mo. each Home Phone $3.25 |
| Service fees | Amount** |
|---|---|
| Bell Home phone | |
| Installation fee | $112.00 |
| Phone jack installation (phone jack per technician visit) | $40.00 |
| Phone jack installation (each additional phone jack per technician visit) | $40.00 |
| Directory listing change (applies when you update your directory listing) | $20.00 |
| Bell Internet | |
| Installation fee | $60.00 |
| Modem rental fee | N/A |
| Modem non-return charge (5168, Home Hub 3000 or Gigahub) | $199.00 |
| Wi-Fi 7 Hub non-return fee | $199.00 |
| Wi-Fi Pod Mini non-return fee | $50.00/pod |
| Wi-Fi Pod non-return fee | $100.00/pod |
| Wi-Fi 6E Pod non-return fee | $150.00/pod |
| Wi-Fi 7 Pod non-return fee (Gen 5) | $99.00/pod |
| Fibe TV | |
| Installation fee | $60.00 |
| Replacement TV remote control | $25.00 |
| Reactivation fee (disconnect then reconnect) | $25.00 |
| Receiver non-return fee (HD receiver) | $150.00 |
| Receiver non-return fee (Residential Gateway Home Hub) | $199.00 |
**Subject to change over time. Applicable taxes extra.