Technician’s estimated arrival time
When the technician is on the way, you will receive the second notification where you can check the estimated arrival time.
To check the technician’s estimated time of arrival:
- In the notification, select the link to manage your appointment. You can find the estimated time of arrival on the appointment information page.
- Click the Confirm adult presence button (optional).
- A popup with special instructions for the technician appears. You can either:
- Provide special instructions and select Send instructions. or
- Leave it blank and select No instructions.
The appointment window you have selected is for the technician’s arrival time. Depending on its complexity, the job may extend past the selected time frame.