Tracking, modifying or cancelling your order
You can view your order in MyBell by following the instructions below:
- Visit the orders page in MyBell.
- Select the magnifying glass icon next to any of the orders listed to view its details.
If you still need help please have your order confirmation number handy before you contact us.
Tracking a Mobility order (new wireless device):
After you place your Mobility order, you’ll receive a confirmation email with your order number and a link to track your order. Using your order number and postal code or phone number, you can view your order summary, status, estimated delivery date and more. Note: it can take up to 48 hours after you place the order for this information to appear.