Internet connection is slow
- Try restarting your Connection Hub. Unplug it and wait 10 seconds before plugging it back in. You should always try this as a first step before calling for technical support.
- If the computer/device is connected wirelessly, see I’m having problems with my Connection Hub wireless connection.
- Some computer viruses or Trojans can slow down your Internet connection. Be sure to scan your computer regularly with up-to-date security software.
- If none of these steps solve the problem, contact us for further assistance.