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Billing & Accounts

What to do if there is a Canada Post work stoppage

How to receive and pay my bill in the event of a Canada Post work stoppage

Mail to and from Bell may not be delivered in the event of a Canada Post work stoppage.

Please remember that you will continue to be responsible for paying your Bell bill on time in the event of a postal disruption. To keep track of your bills and avoid late fees, we encourage you to register your account on MyBell. To sign up, please visit MyBell and follow the simple steps to access your account online, switch to paperless billing, and set up payments by bank account or credit card.

You can also make payments through online banking, at a bank machine or in person at your financial institution.

Here are some questions and answers to help you.

I receive my bill in the mail. How can I check my account balance?

We recommend switching to paperless billing on MyBell to stay up to date on your account activity, payment amounts and due dates.

What are my payment options?

  • Online: Visit MyBell and sign up for pre-authorized payments by bank account or credit card. You can also make a one-time payment.
  • In person: You can also print your paperless bill and pay in person at one of our Payment agents or at your bank or through an ATM. Please contact your financial institution for instructions and details.

Will late payment charges apply if I don’t get my bill or can’t send a cheque?

Yes. To avoid late fees, please register for e-bill to stay updated on your account and pay your bill using any of the options outlined above.