How to cancel a bell.ca order

You can contact us by phone or by chat to cancel an online order.

Please have your order confirmation number or Sympatico User ID (for Internet customers) handy to accelerate service.

Returns policy

If you're not 100% satisfied with your mobile phone, smartphone, pager, telephone or accessory, we’ll give you a full refund if you return it with your original sales receipt within 30 days of delivery.

Some restrictions apply. Learn more about warranties and returns on bell.ca orders

More on bell.ca shopping:

• Ordering
• Methods of payment