My Account and Self Serve

How do I sign up for Bell MTS MyAccount

1. You will need to create a MyAccount username and password. Go to the MyAccount page and click the Sign up link.
2. Fill out the required account information and click Continue.
3. Next on the "Confirm your identity" screen, enter the required information and click Continue.
4. The "Create your profile" screen will now be displayed. Enter the required information and click on Complete registration.
5. The message "You have successfully registered an account" will display.
6. You will also receive a confirmation email.

Download the Bell MTS MyAccount app and manage your services

The Bell MTS MyAccount app makes The Bell MTS MyAccount app makes it easy to view and manage your services through MyAccount - right from your phone. At this time, our app is only available to residential customers.

Get the app

Download the app from your phone's app store.

What you can do in the app

Manage your bill

View 24 months of bill history and pay your bill.

Update your billing information

Sign up and manage your pre-authorized payments.

View details about your services

Get details about your TV and Internet service.

Change your TV Channel

The TV programming flow is available for the first time in the app, you can manage your TV channels.

How to change your Bell MTS MyAccount password

1. Log in to MyAccount.
2. Click on the Profile tab.
3. Enter a new password in the Password field.
4. Enter the same password you entered in the password field in the Re-enter Password field.
5. Click Update.

Note:

If you're unable to log in after changing your password, please clear your browser cache and cookies.

How to change your Bell MTS MyAccount security question

1. Log in to MyAccount.
2. Select the Profile tab.
3. On the "Profile" screen under Account Information, enter a new Security Question in the Security Question field.
4. Select Update.

How to change your email Address in Bell MTS MyAccount

1. Log in to MyAccount.
2. Select the Profile tab.
3. On the "Profile" screen under Account Information, enter a new email address in the Email Address field.
4. Enter the same email address you entered in the Email Address field in the Confirm Email Address field.
5. Select Update.

How to change your name in MyBell MTS MyAccount

1. Log in to MyAccount.
2. Select the Profile tab.
3. On the "Profile" screen under Account Information, enter a new first or last name in the appropriate field.
4. Select Update.

How to change your Bell MTS MyAccount username

1. Log in to MyAccount.
2. Click on the Profile tab.
3. On the Profile screen under Account Information, enter a new username in the Username field.
4. Click Update.

Note:

If you're unable to log in after changing your username, please clear your browser cache and cookies. Refer to the following steps depending on your browser.

In order to view your e-bill, you will need a MyAccount username and password. If you haven’t already, sign up now.

1. Log in to MyAccount.
2. Perform one of the following:
   • From the overview screen, click Sign Up for e-bill for the applicable account; or
   • Select the applicable account from the billing tab, then click Sign up for e-bill.
3. Select I agree to the e-bill terms and conditions.
4. Click Sign up.

Note:

You can access up to 2 years of your previous bills on the Billing screen. Note, for new sign ups it may take up to 48 hours to see your bill history.