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What is CTV GO and how do I use it?

LIMITED WARRANTY – BATTERY FOR BELL FIBRE EQUIPMENT

Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.

My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.

Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:

  • damaged due to: abuse, neglect, misuse, accident, theft, vandalism, force majeure events (e.g. fire, flooding, infestation, freezing, power-surge), overcharging or alteration; improper or unauthorized repair, maintenance, installation, set-up or storage; or accessories, wiring or cabling;
  • merely discharged and can be recharged and returned to service;
  • in Fibre Equipment at a location other than a Bell service address or in a modem or device other than the Fibre Equipment; or
  • not owned by the Purchaser.

Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).

Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.

Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.

More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.

Recycling instructions
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.

April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3

What is CTV GO?
How to use CTV GO on my phone or tablet
How to use CTV GO on my computer

How to use CTV GO on my computer

Computer system requirements

On Windows, CTV GO requires at least Windows XP with Service Pack 2. On a Mac, it requires Mac OS 10.4.8 or higher.

An up-to-date Flash plug-in is also needed to stream video content.

 

Using CTV GO on my computer
To get started with  CTV GO on your computer:

  1. Visit CTV.ca.
  2. When prompted or when signing in, select Bell as your TV service provider.
  3. Log in using your MyBell username and password (the same username and password you use to access your bill on bell.ca. If you're not registered for MyBell, take a few moments to register now).

Please note: If you cannot access the app, it may mean that your Bell TV service has not been linked to your MyBell profile. Learn how to link your Bell TV account to your MyBell profile.

Help with the CTV GO app and videos
What is CTV GO?

What is CTV GO?

CTV GO is an app developed by Bell Media that gives Bell TV customers complimentary access to CTV content on demand through computers and iOS devices.

The app and content is available at no charge. However, watching CTV GO on your computer or mobile device will count toward your monthly Internet/mobile data usage.

Note: The app gives you access to content from your local CTV station, based on the TV subscription you have at home.


How to use CTV GO on my phone or tablet

How to use CTV GO on my phone or tablet

CTV GO is available on the iPhone 3GS and above, iPod touch (third generation and above), iPad and iPad Mini, running iOS 5.0 or higher, and on Android devices running version 4.03 and higher.

Downloading  CTV GO to your device

  • Apple users: Download the app from iTunes.
  • Android: Download the app from Google Play.

Alternately,

  1. From the home screen on your iOS/Android device, select the App Store/Google Play icon.
  2. Select Search and type in  "CTV GO".
  3. Select the  CTV GO application.
  4. Follow the on-screen instructions to download the application.

Using the CTV GO app

  1. Start the  CTV GO app.
  2. Browse the content  CTV  has to offer.
  3. Choose what you want to watch.
  4. When prompted or when signing in, select BELL as your TV service provider.
  5. Log in using your MyBell username and password.  (If you're not registered for MyBell, take a few moments to register now).
  6. Choose a program and start watching.
Please note: If you cannot access the app, it may mean that your Bell TV service has not been linked to your MyBell profile. Learn how to link your Bell TV account to your MyBell profile.


How to use CTV GO on my computer

How to use CTV GO on my computer

Computer system requirements

On Windows, CTV GO requires at least Windows XP with Service Pack 2. On a Mac, it requires Mac OS 10.4.8 or higher.

An up-to-date Flash plug-in is also needed to stream video content.

 

Using CTV GO on my computer
To get started with  CTV GO on your computer:

  1. Visit CTV.ca.
  2. When prompted or when signing in, select Bell as your TV service provider.
  3. Log in using your MyBell username and password (the same username and password you use to access your bill on bell.ca. If you're not registered for MyBell, take a few moments to register now).

Please note: If you cannot access the app, it may mean that your Bell TV service has not been linked to your MyBell profile. Learn how to link your Bell TV account to your MyBell profile.


Help with the CTV GO app and videos

Help with the  CTV GO app and videos

Please note: Bell does not provide technical support for the  CTV GO app.

If you're experiencing video playback, audio or app related issues, please refer to CTV.ca for support.


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