My TV is showing a black screen info banner

5900 - PVR Receiver

Steps to follow: 8

Select channel 199. If you are you experiencing a black screen, reset the receiver by pressing the Power button on the front of your receiver.
If the issue is still not resolved, press MENU.
Scroll to and select System Setup.
Scroll to and select Installation.
Scroll to and select Point Dish/Signal.
Scroll to and select Check Switch.
Scroll to and select Check.

Note: The check switch verification can take several minutes.
Once the results are shown, press the View Live TV button on your remote.

Note: If the issue still isn't resolved call customer service at 1-888-759-3474.

1. Select channel 199. If you are you experiencing a black screen, reset the receiver by pressing the Power button on the front of your receiver.

2. If the issue is still not resolved, press MENU.

3. Scroll to and select System Setup.

4. Scroll to and select Installation.

5. Scroll to and select Point Dish/Signal.

6. Scroll to and select Check Switch.

7. Scroll to and select Check.

Note: The check switch verification can take several minutes.

8. Once the results are shown, press the View Live TV button on your remote.

Note: If the issue still isn't resolved call customer service at 1-888-759-3474.

Bell Stores

Book an appointment

Mobility

Bundles

TV

Internet

Home phone

Smart Home

Support overview

Billing & Accounts

Mobility

TV

Internet

Home phone

Smart Home

My services

My bills

My profile

Small Business mobile solutions

Small business services

Medium & Large Business

Need help?

My TV is showing a black screen info banner

5900 - PVR Receiver

1. Select channel 199. If you are you experiencing a black screen, reset the receiver by pressing the Power button on the front of your receiver.

2. If the issue is still not resolved, press MENU.

3. Scroll to and select System Setup.

4. Scroll to and select Installation.

5. Scroll to and select Point Dish/Signal.

6. Scroll to and select Check Switch.

7. Scroll to and select Check.

Note: The check switch verification can take several minutes.

8. Once the results are shown, press the View Live TV button on your remote.

Note: If the issue still isn't resolved call customer service at 1-888-759-3474.

Was this article useful?

Recently viewed articles

Need help?

My TV is showing a black screen info banner

5900 - PVR Receiver

1. Select channel 199. If you are you experiencing a black screen, reset the receiver by pressing the Power button on the front of your receiver.

2. If the issue is still not resolved, press MENU.

3. Scroll to and select System Setup.

4. Scroll to and select Installation.

5. Scroll to and select Point Dish/Signal.

6. Scroll to and select Check Switch.

7. Scroll to and select Check.Note: The check switch verification can take several minutes.

8. Once the results are shown, press the View Live TV button on your remote.Note: If the issue still isn't resolved call customer service at 1-888-759-3474.

Was this article useful?

Related articles

Recently viewed articles

7. Scroll to and select Check.

Note: The check switch verification can take several minutes.

8. Once the results are shown, press the View Live TV button on your remote.

Note: If the issue still isn't resolved call customer service at 1-888-759-3474.