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Bell Smart Home installation guides - automation accessories

LIMITED WARRANTY – BATTERY FOR BELL FIBRE EQUIPMENT

Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.

My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.

Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:

  • damaged due to: abuse, neglect, misuse, accident, theft, vandalism, force majeure events (e.g. fire, flooding, infestation, freezing, power-surge), overcharging or alteration; improper or unauthorized repair, maintenance, installation, set-up or storage; or accessories, wiring or cabling;
  • merely discharged and can be recharged and returned to service;
  • in Fibre Equipment at a location other than a Bell service address or in a modem or device other than the Fibre Equipment; or
  • not owned by the Purchaser.

Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).

Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.

Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.

More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.

Recycling instructions
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.

April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3

How to add a camera or automation device to your Bell Smart Home system

The Add Device wizard in the Bell Smart Home app will walk you through the steps to connect your camera or home automation device to your home network and add the device to your Bell Smart Home service.

To run the Add Device wizard:  

  1. Launch the Bell Smart Home app and log in.
  2. Touch the menu button on the top-left corner of the screen (3 horizontal lines).
  3. Select + Add Device and follow the steps.

    Note: One of these steps requires you to connect your camera to Wi-Fi. To do so, use the username and password you use to connect to your home Wi-Fi network.

How to install and use the SmartCode 10 door dock
How to install and use the ADC-T2000 Smart Home thermostat
How to install and use smart lighting accessories
How to add a camera or automation device to your Bell Smart Home system

The Add Device wizard in the Bell Smart Home app will walk you through the steps to connect your camera or home automation device to your home network and add the device to your Bell Smart Home service.

To run the Add Device wizard:  

  1. Launch the Bell Smart Home app and log in.
  2. Touch the menu button on the top-left corner of the screen (3 horizontal lines).
  3. Select + Add Device and follow the steps.

    Note: One of these steps requires you to connect your camera to Wi-Fi. To do so, use the username and password you use to connect to your home Wi-Fi network.


How to install and use the SmartCode 10 door dock

doorlocks

To install your door lock, follow the SmartCode 10 installation instructions (PDF 4.88 MB) or SmartCode 10 Touch installation instructions (PDF 5.14 MB). Once completed, make sure you add the device to your Bell Smart Home system.

 

Add/delete/change door lock codes

With the Bell Smart Home app, you can manage user access settings for your system and locks.

With the Bell Smart Home app, you can:

  • View, add and edit which users have access to locks and the security panel
  • Create a custom user PIN while on the go
  • Select a timeframe for access –  at all times, for some of the time or for a limited time

Add a user code using the Bell Smart Home app 

  1. Log in to the app. 
  2. Touch the menu image003_menubold.
  3. Touch Users.
  4. Touch the + sign.
  5. Enter the user's first and last name and then touch Create. 
  6. In Access Code, enter the user's desired code. 
  7. In Device Access, touch to select either:
  • Full Access to allow access to all devices on the system. This includes the panel and any locks on the system. 
  • No Access to block access to all devices on the system. This includes the panel and any locks on the system.
  1. Toggle the user access to the specified device. 
  2. Touch Save. Allow a few minutes for the new user code to send to the system. 

You can also add optional information for the user.

  • If the user should only have access to the devices during specific times, touch Time to select the user's access period and then touch Save. 
  • On the Use Profile page, update any additional information:
    • In Contact Information, click + Add Contact to add the user's contact information. 
    • Touch Language Preference to select the user's language preference and then touch Save.

Replace the battery
Battery type: Four AA batteries

  1. Remove the screws from the cover (typically one on each side and one on the bottom).
  2. Remove the cover.
  3. Pull the black plastic battery tray out from the top.
  4. Observe the battery orientation.
  5. Remove the old batteries and dispose of them.
  6. Install the new batteries. The lock will beep; this is normal.
  7. Re-insert the battery tray and attach the cover, aligning the lock knob with the pin inside the lock.
  8. Secure with the screws. 

Call technical support at 1 877 267-2001 to confirm the battery replacement was successful and the sensor is in proper working order.


How to install and use the ADC-T2000 Smart Home thermostat

thermo

To install your smart thermostat, follow the instructions in the ADC-T2000 Smart Home thermostat user guide (PDF 311.83 KB). Once completed, make sure you add the device to your Bell Smart Home system.

IMPORTANT: Have a certified heating and cooling specialist or a certified electrician complete the installation steps covered in the manual. 

FAQs

Which types of heating and cooling systems is the Bell Smart Home thermostat compatible with?

The Bell Smart Home thermostat is compatible with most types of central heating and cooling systems:

  • Furnaces
  • Boilers (steam and hot water radiators or radiant in-floor heating)
  • Central air conditioners
  • Heat pumps

It is not compatible with the following: 

  • Ductless or mini-split systems
  • Electric baseboard heaters

Does the Bell Smart Home thermostat support multistage systems? 

Yes. The Bell Smart Home thermostat is compatible with up to three stages of heating and two stages of cooling. For more information, please contact your heating and cooling specialist.

Does the Bell Smart Home thermostat support systems with multiple zones? 

Yes, the smart thermostat supports systems with more than one zone. Each zone can be controlled by its own thermostat.

Can the Bell Smart Home thermostat control variable-speed heating and cooling systems? 

The smart thermostat can control many variable-speed heating and cooling systems that use standard 24-volt wiring (for example, with R, G, Y, W, C wiring).

My system has an external air baffle for fresh air. Can the Bell Smart Home thermostat work with my system? 

The smart thermostat works with heating and cooling systems that have an external air baffle, where the central system controls the baffle.

Some systems rely on the thermostat itself (not the central heating and cooling system) to control the baffle. The smart thermostat will be able to support these systems using the Z terminal.

What can the Z terminal on the Bell Smart Home thermostat be used to control? 

The Z terminal of the smart thermostat can currently control a third heating stage, a humidifier or a dehumidifier. 


How to install and use smart lighting accessories

To connect a smart light bulb, light dimmer, smart plug or appliance module to your Bell Smart Home service, simply install the device and then add it to your Bell Smart Home system.

Installation guides

  • Nortek GoControl lamp dimmer (PDF 205.17 KB)
  • Nortek GoControl smart plug/appliance module (PDF 220.75 KB)
  • Nortek GoControl smart dimmer (PDF 333.23 KB)
  • Nortek GoControl smart plug (PDF 322.49 KB)
  • JASCO smart dimmer (PDF 1.36 MB)
  • JASCO smart plug (PDF 1.02 MB)
  • JASCO smart light bulb (PDF 1.31 MB)
  • Jasco In-Wall Z-Wave Smart Dimmer 46564 (PDF 4.26 MB)
  • Jasco In-Wall Z-Wave Smart Switch 46562 (PDF 4.36 MB)
  • Jasco In-Wall Z-Wave Add-on Switch 46560 (PDF 5.43 MB)
  • Jasco In-Wall Z-Wave Smart Outlet 14315 (PDF 4.07 MB)

 

Create rules

You can create rules triggered by events such as an alarm going off, arming or disarming the alarm system, or activity captured by a sensor or a camera. Using geo-fencing, you can even create a rule to turn on, turn off or dim lights when you walk into your home (if applicable). 

To create an event-triggered rule: 

  1. Log in to the Smart Home website. 
  2. Click Automation.
  3. In Rules, click + Add New Rule.
  4. Click Event-triggered Rule.
  5. Configure the rule as desired. 
  6. Click Save.

In the following event-triggered rule example, a light is turned on every time the doorbell camera detects motion. 

rule_EN

Create a schedule

Scheduled automation allows you to turn on, turn off or dim (if applicable) smart light bulbs, lamp dimmers, smart plugs and appliance modules at specific times. 

Note: If a light dimmer is programmed to turn on lights, they’ll light up at the most recently used dimming level.

To create an automation schedule: 

  1. Log in to the Smart Home website. 
  2. Click Automation.
  3. Click Schedules.
  4. Click + Add New Schedule.
  5. Click Light Schedule (if applicable).
  6. Configure the rule as desired. 
  7. Click Save.

In the following example, a light is turned off at 10:30 p.m. Monday to Friday. 

 

rule2_EN


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