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Internet

Troubleshoot your Wi-Fi and Internet connection

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It seems like you need more help

Virtual repair tool

Detect and fix issues with your Bell Internet, Fibe TV and Home phone services.

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Modem

Let’s determine next steps.

Contact us for more help

We recommend you contact one of our technical experts for more troubleshooting support.

Ways to contact us:

RETEST YOUR CONNECTION

Run another speed test to check for improvement

Running another speed test will show you if rebooting your modem solved your slow speeds.

What to do after running the speed test:
  • Follow the instructions on the speed test results page for next steps.
  • If your result is ' Improvement needed', please call our technical support team at 1 866 310-BELL (2355).